another eBay question please - HotUKDeals
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another eBay question please

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9y, 6m agoPosted 9 years, 6 months ago
What would you do here
Bought a pair of size 2 heelies type shoes from a seller, paid paypal and received them no problem. Son wore them once and the mechanism for the wheel was faulty and the wheel wouldnt stay out! emailed the seller and asked for an exchange which he agreed to, then needed a further email to get his address - which he sent with the line - please note the new address. checked it through the post office and the post code etc matched so sent them off recorded delivery. Received a different pair yesterday size 5!!! with no refund of the postage. Have emailed him again telling him of the size difference and that i am out of pocket for the postage and what solution could he suggest before going down the ebay/paypal disputes route
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9y, 6m agoPosted 9 years, 6 months ago
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#1
Not much to do other than wait for a response...give it until Monday/Tuesday and then see what happens...
#2
I would start the dispute straight away as it seems the only way to wake a seller up sometimes and deal with the problem
#3
caroline150969
I would start the dispute straight away as it seems the only way to wake a seller up sometimes and deal with the problem



We all make mistakes, see what the sellers says in the email.
#4
stora
We all make mistakes, see what the sellers says in the email.

yes i know that
you can cancel the dispute once the seller sorts the problem out it does not affect the seller and is better i think than giving a neg feedback

I had a guy mess me around saying they had not got emails etc etc as soon as i started a dispute he sorted the prob and i cancelled the dispute I kept all of my correspondence friendly and to the point and it worked
#5
Its the weekend - I'd wait til monday evening and then reconsider.

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