I think I am now definitely going to give up on ebay, at least for the forseeable future!
I have had this same rant before but I am just so peed off right now!
I check my DSR's every day/other day when feedback is received to try and pinpoint where I am supposedly going wrong.
I have been left positive feedback by 2 people, not just like 'thanks' or 'ok', but actual positive comments, and since yesterday I have received a low marking for all 4 of the DSR's.
I post the same day as payment received 99% of the time or the next day (inc Saturdays), and after a bit of a hoo ha over postage on DSR's I have stripped my postage costs back, if I have charged more than 20p over actual costs (once weighed etc) I will refund the excess. I also have not had a single buyer come to me saying that an item was in any way defective/rubbish/dirty etc, etc!!
WTF am I doing wrong?? Is it me, or is it buyers?
Also, once an unpaid item case is closed, is somebody able to leave DSR's? Only the one buyer I may have annoyed is somebody who had an unpaid item case closed against them! That is a whole other point too. In my whole time selling on ebay I have only had to open 3/4 unpaid item cases before this month. Yet this month alone I have had to open 4!!