I got a phone off ebay quite recently and got it delivered along with another phone in which I ordered from the same seller at the same time.
Phone A works but Phone B doesn't.
I was advised B had a 'loose charger port' by a phone expert. I alerted the seller but he says that I need to send the phone back for a refund. Fair enough.
But I'm a little apprehensive of stories of 'I sent this back and got nothing'. What can I do to protect myself against that? What should I reasonably expect in terms of refund of postage, bearing in mind that I got quite a substantial postage discount by purchasing both together. And I'm also wary of the fact that the seller may state that they find nothing wrong with the phone as a 'loose charger port' is a very intermittnt type of problem.
Any advice is appreciated. I'm an ebay n00b