I have a problem with my 23 month old Toshiba 37" LCD, a white patch in the centre/bottom of the screen. I submitted a support request with Toshiba who sent back this....
"Dear Mrs xxxxxxxxx
Call Reference: 70122298
Thank you for your recent enquiry regarding your Toshiba 37AV503DB.
This unit is now out of the scope of warranty and we would not be able to provide a free repair for this fault.
Please follow the steps below so that you can get in contact with you nearest Toshiba approved Repairer who will be able to advise a price for parts and labour :
1. Go to http://tesc.toshiba.co.uk
2. Select Customer Access
3. Select Find A Service Centre
4. Use the map to locate your nearest Repair Agent.
I wish to assure you that Toshiba products are built to a high standard and have an excellent record of reliability. Unfortunately that is not to say the need for service attention will not arise. No manufacturer can completely eliminate the possibility of component failure at any time during the working life of any electrical equipment."