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Any Computer geeks out there?

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Hi have a problem, Have an advent 7105 laptop, was told there was virus's on it. When booting up it takes me to windows and asks for password(Not a problem) but when i tried to enter password found ou… Read More
dougle34 Avatar
6y, 5m agoPosted 6 years, 5 months ago
Hi have a problem, Have an advent 7105 laptop, was told there was virus's on it. When booting up it takes me to windows and asks for password(Not a problem) but when i tried to enter password found out the keyboard and mose pad where not working. Tried to get into bios on boot up but still no joy from keyboard. So then i tried a usb keyboard, No luck. Also took hdd out and run Malw2arebytes on found 44 infections then replacced.Tried resetting the cmos Nothing it now just say reset cmos press f1,f2 cannot keyboard not working, Also tried to replace keyboard with another one which is working from a simpler advent anyone out there got any ideas??????????/ HELP
dougle34 Avatar
6y, 5m agoPosted 6 years, 5 months ago
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1 Like #1
Have you tried turning it off then on again?
#2
Do be silly Tried evrything possible that i know
#3
then why you don't reinstall the window then
#4
Is there a PS/2 port on the laptop, if so, have you tried a PS/2 keyboard? If using USB, USB Legacy Support may not be turned on in BIOS which you can't access.
#5
No there isn't a ps/2 port on the laptop
#6
Have you got a USB drive that lights up on power? Just to see if there is actually power getting to the USB ports as most laptops cannot have the USB keyboard support turned off in the BIOS
#7
Have you tried removing the battery to completely reboot it ?
#8
think there is power getting to usb port when i boot up laptop with the usb keyboard pluged in the lights flash on the board then go off, Tried rebooting with the battery out( or do u mean bios battery?)
#9
dougle34
think there is power getting to usb port when i boot up laptop with the usb keyboard pluged in the lights flash on the board then go off, Tried rebooting with the battery out( or do u mean bios battery?)


Meant the main battery.
#10
What happens if you reboot it with a CD in its drive ?
#11
yes booted up with battery removed and then with battery and hdd removed still keyboard not working
#12
All viruses removed? Download Hitman Pro and do a run of that, it's a multi cloud AV scanner which is extremely effective at removing viruses, try in safemode if you can get into that.
#13
can not get into save mode bios nothing keyboard not responding
#14
have you tried putting in a diffent HDD and confirming that the keyboard and trackpad then operate correctly? [e.g. try putting in the other disk and then use a Windows installation disk to see if it starts the process correctly with a functioning keyboard and mouse]

at least then you know it is a virus issue not a hardware problem
#15
pre scanned the hard drive on another pc,tried a working keyboard from another advent nothing
#16
but you cant be sure the keyboard from a different laptop, even if it is a similar model, is necessarily compatible so that doesnt really tell you anything. you need to ascertein if the keyboard works so if you put in a windows installation disk you should be able to know if the keyboard is actually wworking aside from the infected hard drive...

dougle34
pre scanned the hard drive on another pc,tried a working keyboard from another advent nothing
#17
Have you tried connecting the keyboard and mouse to another machine to check if they're working?
#18
the other keyboard does work i took it from an advent 7803 which does work
#19
Do you know if the two models have exactly the same keyboard then?
dougle34
the other keyboard does work i took it from an advent 7803 which does work
#20
yes the two keyboard are exact the same
banned#21
addjon
then why you don't reinstall the window then

+1
#22
Cannot tell it to boot from cd/dvd rom it come up press any key to boot from disc? get it now
#23
is the laptop keyboard ribbon cable fully pushed in, some can be a bit tricky?

Edited By: Deano467 on Jan 30, 2011 13:57
#24
yes fully pushed in. Cable checked,and keyboard check
#25
no need to be rude, people are trying to help ffs
dougle34
Cannot tell it to boot from cd/dvd rom it come up press any key to boot from disc? get it now
#26
Eliminate the software fault, does the laptop boot to BIOS without the hard drive in the laptop?
#27
no looking to set the cmos(press f1,f2?~),which i cannot because keyboard not working
#28
Hi sorry didn't come back to you, hate to say it but it is very likely to be a motherboard fault.

Edit: Like mumbojumbo says lol

Edited By: Emzy81 on Jan 31, 2011 10:10
banned 1 Like #29
dougle34
Do be silly Tried evrything possible that i know

dt_matthews
no need to be rude, people are trying to help ffs
dougle34
Cannot tell it to boot from cd/dvd rom it come up press any key to boot from disc? get it now

no idea why you guys are helping the OP. No please or thanks and just downright rude if help is too simplistic! Some people need to learn good manners!

Edited By: csiman on Jan 31, 2011 12:20
1 Like #30
csiman
dougle34
Do be silly Tried evrything possible that i know

dt_matthews
no need to be rude, people are trying to help ffs
dougle34
Cannot tell it to boot from cd/dvd rom it come up press any key to boot from disc? get it now

no idea why you guys are helping the OP. No please or thanks and just downright rude if help is too simplistic! Some people need to learn good manners!


Good point
banned#31
Emzy81
csiman
dougle34
Do be silly Tried evrything possible that i know

dt_matthews
no need to be rude, people are trying to help ffs
dougle34
Cannot tell it to boot from cd/dvd rom it come up press any key to boot from disc? get it now

no idea why you guys are helping the OP. No please or thanks and just downright rude if help is too simplistic! Some people need to learn good manners!


Good point

Thanks! :)

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