Any one ever returned a phone to buymobilephones.net? - HotUKDeals
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Any one ever returned a phone to buymobilephones.net?

kimbyanne Avatar
8y, 6m agoPosted 8 years, 6 months ago
I ordered a new contract mobile phone from buymobilephones.net on Monday, it arrived today and I really do not like it. It is way too small for my needs and so much smaller than what I was expecting. Its my fault really, I should have done more research on the phone before I ordered it.

Anyway, I have opened the box but not used the phone (not put the battery or sim card in or opened the accessories or anything, etc). They state they will accept returns (if I pay to return it) but was just wondering if anyone had returned a phone to them before.

Thanks
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kimbyanne Avatar
8y, 6m agoPosted 8 years, 6 months ago
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#1
Yes you can send it back as long as you don't connect it open it etc, you have 7 days
#2
kate50dadford
Yes you can send it back as long as you don't connect it open it etc, you have 7 days


What do you mean by open it? I have opened the box but that is it. Nothing else is touched.
#3
kimbyanne
What do you mean by open it? I have opened the box but that is it. Nothing else is touched.



Thats fine then you have a 'cooling off' period where by you can change you mind.

this site will also help you know your rights- [url]www.consumerdirect.gov.uk[/url]

hope this helps!
#4
kate50dadford
Thats fine then you have a 'cooling off' period where by you can change you mind.

this site will also help you know your rights- [url]www.consumerdirect.gov.uk[/url]

hope this helps!


Thanks alot.

Don't suppose you know how you go about sending it back?
#5
This is from their website
12) My question is not answered here!
For any further information please contact us either by telephone (0845 130 3024), e-mail, or by completing our contact form.
#6
kimbyanne
Thanks alot.

Don't suppose you know how you go about sending it back?


You need to contact them first, say under the Distance Selling Regulations I want to return it they will provide an RMA number they may arrange a collection if not use Royal Mail Special Delivery for the return as its insured up 2 £500

2) Do I have time to change my mind?
Yes. Consumers have the right to cancel their order before the sale is concluded, plus all phones come with 7 days money back guarantee
#7
i think you will find ,when you order anything on line. your rights state 14 day if your not happy with the goods,that they Can be returned undamaged
#8
Thanks for bumping over 3 year post.

:{
#9
sharonandmartin
i think you will find ,when you order anything on line. your rights state 14 day if your not happy with the goods,that they Can be returned undamaged


LMFAO! Nice bump...

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