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Any one good with internet speeds here?

£0.00 @ Here
We are having a few problems with xbox live in our house, just over a month ago we was getting full signal and no lag, Were on 20mb virgin media, But now every game we play online becomes really l…
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7y, 1m agoPosted 7 years, 1 month ago
We are having a few problems with xbox live in our house, just over a month ago we was getting full signal and no lag,

Were on 20mb virgin media, But now every game we play online becomes really laggy,

I phoned virgin, who were not helpfull at all, and told me to run a speedtest at http://www.speedtest.bbmax.co.uk/

My speedtest comes back at 18558kbps Download speed and 90kbps upload speed,

Any one know why im having problems?
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7y, 1m agoPosted 7 years, 1 month ago
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#1
BroadbandWatchdog.co.uk/Speed_Test
#2
thesummerof69
BroadbandWatchdog.co.uk/Speed_Test


Download 1488Kbps
Upload 115Kbps
#3
are you wirless (xbox)
are you useing othere computers in the house(downloading)
#4
Your upload is really low. It should be closer to 768kbps.
Id keep running a few tests and if your upload never gets near that figure then you should get on to VM about your problem.
#5
GAZUK
are you wirless (xbox)
are you useing othere computers in the house(downloading)


Nope in ethernet via the router which is sat right next to my xbox, There are other computers but not downloading,

deathtrap3000
Your upload is really low. It should be closer to 768kbps.
Id keep running a few tests and if your upload never gets near that figure then you should get on to VM about your problem.


I tried calling them and explained my upload speed was extremely slow, but she did not want to know, said they provided download speed not upload speed,

Just checked again and its 63kbps on --- http://www.speedtest.bbmax.co.uk/

and on Speedtest.net its 0.12mb/s


So what should i say to virgin?
#6
Do the test at least 10 times and take the average ......you'll get a more accurate estimated speed.......:)
#7
upload speed bad, get them to fix it.
#8
Mecoconuts
Do the test at least 10 times and take the average ......you'll get a more accurate estimated speed.......:)


I've done it around 10 times and its averaging out at 68kbps :?

Benjimoron
upload speed bad, get them to fix it.


I guess im going to have to ring them tomorrow and ask them to sort it, :x
#9
Go here ...select your region ....and see if there's any problems in ur area :

http://status-cable.virginmedia.com/vmstatus/summary.do
#10
Mecoconuts
Go here ...select your region ....and see if there's any problems in ur area :

http://status-cable.virginmedia.com/vmstatus/summary.do


theres a loss of google mail, but that should not effect my speeds

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