I am about to let a flat in the same building soon and I phoned up BT to ask about whether I would have to pay the £125 phoneline installation charge for a choice of 2 properties that I am considering to move into. Unsurprisingly, they said both of these flats would have to pay the £125 phoneline installation charge. Yes, the building had been fit with BT sockets when it was built 4 years ago and I understand that if none of the previous tenants had ever paid this BT installation charge before, I would have to pay this. But I don't believe any of the previous tenants never paid this installation charge. I ask people in 4 different flats in the building and all of them had to pay that installation charge when they moved within the last year. More importantly, the flats have had at least 3-4 tenants that lived there before.
I will have no problem pay £125 phoneline installation charge IF everyone has to pay this after the previous tenants cancelled their contract with BT when they move out. But BT is ONLY supposed to charge people that amount if they are the FIRST person that wants to use the phoneline. I know some people will say that it is likely that no one has ever had a phoneline in their flats before so they have to pay. But personally, I doubt that and think there is something wrong with their phoneline checks. One of the flats' tenants also said he personally saw their previous tenants have a phone in that house while the other 3 moved in only after the previous tenant left so they have no idea.
I feel being ripped of by BT forcing this charge on me and cannot do anything about it! I only use the phoneline for ADSL internet and does not have cable internet in my area. So I will be forced to pay this charge eventually. So hoping someone can give me any suggestions in what to do.