Last month they charged me for each & every text msg on both contracts making my bill double what it usually is. Got straight on the phone to them & my text allowances had somehow been dropped. They corrected it & my usual amount was debited from my bank.
Went to check my bill a few days ago & again charged for my texts, bill was 3 times my usual amount! Went onto my account on Vodafone online as opposed to my phone & they've credited my account meaning they've noticed the error. But the amount being debited is £20 less than usual, less than it can ever be due to price plans. Could it be a goodwill gesture?
Is it just me having problems?
These are the 1st problems I've had in nearly 5 years with them...