Anybody hate eBay and Paypal as much as me ? - HotUKDeals
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Anybody hate eBay and Paypal as much as me ?

richcf14 Avatar
9y, 9m agoPosted 9 years, 9 months ago
They both have really been annoying me lately so thought i'd have a rant about them. eBay annoy me with there massive fees and not doing anything about the massive ammount of secretly condoned fraudulent selling, as long as they get there fees. But after buying paypal, paypal fees have gone up, and there customer services have gone down to ebay's terrible level. For instance the last time I had an issue, ebay and paypal's customer services, which are probably in the same call centre, just kept telling me to phone the others custserv's.

Here's my main points

a) eBays money grabbing. Grab as much money in fees as possible, then for good PR send out massive adverts how much there doing for comic relief, when in fact they didnt give any of there own money to CR, all was donated by sellers, and then they took the credit for it without donating there own money.

b) Paypal also charges massive fees, for transferring your money but wont take on any of the risk involved with it. For instance, Seller protection only applies when people buy your items with a confirmed address on there account, but we can't stop people who are unconfirmed from buying our items. They refund money to buyers without consulting sellers at times and if you get defrauded you lose out. If you look at credit card fraud, the vender in that case is more responsible because its there job to uphold security, i.e signature verification etc, however the credit card company do not take the money back from the shop and make the vender lose out. Oh and going back to the seller protection policy, this is again ridiculous as it only applies if you send it with a trackable service, which is not viable if your selling anything of low value.

c) Relating back to the second point, eBay introduced "Get it fast" listings which is encouraging fraud. Sellers have to send out goods ridiculously fast, meaning that in the case of fraud, when paypal suddenly freeze your money, its highly likely the seller has already posted the item.


Anyway, sorry if this isnt exactly a coherent argument, its more a bit of a rant as i'm annoyed at the moment. Let me know what you guys think of them.

Rich.
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richcf14 Avatar
9y, 9m agoPosted 9 years, 9 months ago
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#1
You are absolutely right, both of them are pretty useless at times. I joined ebay in 2001 and over the years it has become a home for fraud, scammers and fake goods. With all of the supposed improvements in net security and online transaction security you would think that ebay and paypal would be able to offer a much improved service than they do.

They don't want to though, they don't want to waste the staff doing anything they do not have to. I have pretty much given up on ebay, if I list something like a mobile phone I get a dozen scam messages. If you list something and for some reason don't restrict it to the UK then you get somone in Nigeria using buy it now or bidding a very large amount who wants to then pay you via some dodgy inheritance from their rich uncle.

Crazy.
#2
Exactly, and the latest one is all the annoying spam I get if I sell anything electrical from spammers in china who set up a new account, buy a 1p ebook to get some feedback then spam everyone.

"Hi we're new company out of hong kong selling ipods, phone's laptops and are looking for distributors in the UK. Please look at our website.........."

My god, i'm selling things, why would i want to buy more, let alone go into business with someone i've never met who lives on the other side of the world.
1 Like #3
I spent ages writing a letter to Ebay's Head Office address (abroad) about all these Nigerian bidders and the fact that Ebay doesn't even have the decency to refund your listing fee if a con artist does a Buy it Now. Did I get a reply? Like hell I did. They rake in £thousands every second, yet we get nothing back from them. We all have to resort to ticking the "Instant Payment Required" box, great news for them as they guarantee the extra Paypal revenue. A disgraceful company, and I hope their monopoly is cracked sooner rather than later.
#4
I was in China few years ago (Shanghai) and looking for an Archos AV700. Strangely enough they were listed for a ridiculous price from China. A quick search found quite a few really local to where I was. So I sent them a message and asked if I could pick one up and pay cash. Of checking the feedback you could see they were scams but hey I was bored.

How shocked was I when I received not one single reply from about 8 different sellers, not only that but a couple of weeks later I received a warning from ebay not to deal with most of them. TWO WEEKS LATER. It took me two seconds to suss they were con artists.
#5
i know of an alternative ebay like site that is new if ny1 wants to knw what it is...its much better :-D
#6
davelfc

Crazy.


You called????

I have neither, rouges gallery and a base for most scammers around as far as I am concerned. Do you work in the lfc shop??
#7
Crazy1
You called????

I have neither, rouges gallery and a base for most scammers around as far as I am concerned. Do you work in the lfc shop??


No I have a proper job ;-)
#8
I agree with you entirely however, with paypal becoming the preferred (or should that be pushed?) method of payment, shopping and buying has become so much easier than it once was. Gone are the days when waiting around for cheques or receiving payment from six or so different methods was the norm. I agree that scammers are rampant and buying or selling anything like a mobile phone requires nerves of steal and the patients of a saint though :lol:
#9
hiphop_dont_stop
i know of an alternative ebay like site that is new if ny1 wants to knw what it is...its much better :-D


What's this alternative site please ?

I'd like to have a look, but I doubt it will be more usable because eBay has such a massive dominance of the market (which they abuse at every possible oppurtunity). Until more people realise how crap ebay really is and start switching to another site for me I dont think there's much alternative but to keep using eBay.

As for paypal being the preferred payment choice, i agree its easier, but as I sell more than I buy on eBay its certainly not my preferred payment choice. I'd much rather get a cheque, stick it in the bank and wait until it cleared before sending the item. That way the money is guaranteed, admittedly its not fast, but banks are getting better and better at processing them, but now eBay is pushing "Get It Fast" auctions on everyone, I have to use them to stay competitive with other sellers who use them. Coupled with eBay's failure to prevent scammers buying things with no intention to pay, which i believe they dont act on because again it forces people to use Pay instantly and thus use paypal.

I think the government and its Internet Watch Foundation (the Internet watchdog) should have stepped in to stop eBay buying paypal originally on the grounds that its now being used to exploit the lack of competition.

eBay's trading practises need to be thoroughly investigated.
#10
richcf14
What's this alternative site please ?

I'd like to have a look, but I doubt it will be more usable because eBay has such a massive dominance of the market (which they abuse at every possible oppurtunity). Until more people realise how crap ebay really is and start switching to another site for me I dont think there's much alternative but to keep using eBay.

As for paypal being the preferred payment choice, i agree its easier, but as I sell more than I buy on eBay its certainly not my preferred payment choice. I'd much rather get a cheque, stick it in the bank and wait until it cleared before sending the item. That way the money is guaranteed, admittedly its not fast, but banks are getting better and better at processing them, but now eBay is pushing "Get It Fast" auctions on everyone, I have to use them to stay competitive with other sellers who use them. Coupled with eBay's failure to prevent scammers buying things with no intention to pay, which i believe they dont act on because again it forces people to use Pay instantly and thus use paypal.

I think the government and its Internet Watch Foundation (the Internet watchdog) should have stepped in to stop eBay buying paypal originally on the grounds that its now being used to exploit the lack of competition.

eBay's trading practises need to be thoroughly investigated.

[url]www.bidbugs.com[/url] new only a bout a month ago
#11
I'd much rather get a cheque, stick it in the bank and wait until it cleared

Strange comment. A Cheque can 'Bounce' even after it has 'cleared'.
What's up with BACS?
You do not have to accept Paypal from an a buyer if their account is not verified and if you do not qualify for seller protection.
#12
heres another site worth looking at ....new aswell and both sites have the same admin


[url]www.ebayhorror.com[/url]
#13
dinosteveus
Strange comment. A Cheque can 'Bounce' even after it has 'cleared'.
What's up with BACS?
You do not have to accept Paypal from an a buyer if their account is not verified and if you do not qualify for seller protection.



A cheque can bounce but not after it has actually cleared. Cleared doesnt mean shows in your account like most people think. After you pay in a cheque, it will show up as money in your account and contribute towards the balance, but the bank will not actually let you withdraw against the cheque at this stage. You can only withdraw against it after the cheque has actually cleared which takes longer. After this stage it will not bounce, as cleared actually means the funds have been transferred from the other account.

You can accept BACS but I have 2 problems with this, a) i'm not sure you can use pay instantly which is an absolute neccesity for me now? and b) involves giving out your account details which would be okay, but i'd have to set up a new account specifically for receiving payments into, and then transfer the funds out as soon as they've arrived and as far as i'm aware there's no buyer preferences that can block an eBay member from buying an item if there paypal account is not verified, or is there ? I have buyer requirements set but havent seen one for that. I know you know more about eBay than me Dino so if i'm wrong on the eBay points can you let me know how to do it ?


Thanks for the other sites hiphop guy.
#14
richcf14
A cheque can bounce but not after it has actually cleared. Cleared doesnt mean shows in your account like most people think. After you pay in a cheque, it will show up as money in your account and contribute towards the balance, but the bank will not actually let you withdraw against the cheque at this stage. You can only withdraw against it after the cheque has actually cleared which takes longer. After this stage it will not bounce, as cleared actually means the funds have been transferred from the other account.

You can accept BACS but I have 2 problems with this, a) i'm not sure you can use pay instantly which is an absolute neccesity for me now? and b) involves giving out your account details which would be okay, but i'd have to set up a new account specifically for receiving payments into, and then transfer the funds out as soon as they've arrived and as far as i'm aware there's no buyer preferences that can block an eBay member from buying an item if there paypal account is not verified, or is there ? I have buyer requirements set but havent seen one for that. I know you know more about eBay than me Dino so if i'm wrong on the eBay points can you let me know how to do it ?


Thanks for the other sites hiphop guy.


I'm 99% sure a Cheque can be 'returned to sender' up to 180 days after cashing, in cases of Fraud/theft etc.

My Bank Details:-
08-92-88
03103247
Why do you have to set up a new account? Different Bank to yours, the BACS will take 3 days, same Bank as you will be pretty much instantaneous.

I cannot find the relevant link just now, but I know that if the buyers account has not been verified and their address is not confirmed you can return the payment. You can also state in your ebay listings that the buyer must have a Verified Paypal account and have a confirmed address.

This link should help:-

https://www.paypal.com/uk/cgi-bin/webscr?cmd=p/gen/ua/policy_payments
Right of Recipient to Refuse Payment.
When you send a payment to a third party through PayPal, the recipient is not required to accept the payment, even if the recipient is already registered with PayPal. The recipient is free to return payments or, in some cases, to use the PayPal system to refuse payments that you have sent. You acknowledge that PayPal will not be liable for any damages resulting from a recipient's decision not to accept a payment made through PayPal. Any payments through PayPal that are refused or unclaimed by a recipient will be returned to the sender on the earlier of (a) the date of such refusal, or (b) within 30 days from the date the payment is sent.

Also with BACS, the buyer can walk into any Branch of your Bank and pay over the counter, that is again instant payment.

'Get it fast' is just a postal option. Nothing really to do with ebay, it just means you have to use SD or a Next Day Courier.
#15
I owe ebay £26 in fees but I'm not going to pay them as I've been fleeced of at least double this amount with fake goods or non-deliveries. I must've had at least 6 email reminders from them in a week.

Strange how when you want something from them they don't care but the minute they want something from you they're all over you like a rash.
#16
Scouser78
I owe ebay £26 in fees but I'm not going to pay them as I've been fleeced of at least double this amount with fake goods or non-deliveries. I must've had at least 6 email reminders from them in a week.

Strange how when you want something from them they don't care but the minute they want something from you they're all over you like a rash.


If you paid with Paypal and the item had Paypals Buyer Protection you should and will get a full refund if goods do not arrive.

Anyway,
I'm not going to defend Ebay or Paypal.
If anybody is unsure about an item or seller don't buy from them.
If the item does not have the £500 buyer protection do not buy from them.
If you have a 'gut' feeling that something is wrong, don't buy the item.
Use some common sense, if an item is so cheap ask yourself why.
1 Like #17
Dinosteveus is right, there is nothing to fear from bank transfers, yet people are terrified to give out their bank details. These details are printed on every cheque that you use - the only thing any1 can do with those details is pay money into your account.
People need to be educated on this and stop paypals ridiculous monopoly.
#18
bod emrys
Dinosteveus is right, there is nothing to fear from bank transfers, yet people are terrified to give out their bank details. These details are printed on every cheque that you use - the only thing any1 can do with those details is pay money into your account.
People need to be educated on this and stop paypals ridiculous monopoly.

Great post :-D :-D :-D In fact, your post has just made my day.
Have some rep :thumbsup:
#19
i agree with most of what you say.
#20
if paypal gets much bigger surely it will have to be classed as a bank and then we can all claim out exorbitant fees back
#21
upmyloft
if paypal gets much bigger surely it will have to be classed as a bank and then we can all claim out exorbitant fees back

Show me a cheaper alternative.
I was going to start using Protx last year, but their fees ain't a great deal less than Paypals.
#22
my sister says that ebay head office is near where she works in richmond but ebay do'nt want people to know where it is
#23
Katie Greggs
my sister says that ebay head office is near where she works in richmond but ebay do'nt want people to know where it is


No bloomin wonder !!!!! :x :x :x

Achem !! so where was that address just sop i can send a xmas card !! MUHAHAhahaha
banned#24
http://uk.ebid.net/?from=

another alternative to ebay, i have bought a few things but not sold on there
#25
if u dont like them dont use them, people allways say they dont like them, but allways go back to using them again,
#26
intenso100
if u dont like them dont use them, people allways say they dont like them, but allways go back to using them again,



and people always respond with that lol
#27
I hate ebay and paypals charges but at the end of the day the stuff i sell would not make the money it makes elsewhere .e.g i have a top and would probably ask a couple of quid at bootsale but it makes ten on ebay .So even with fees nine times out of ten i am better off with what i sell.
#28
Starlet
and people always respond with that lol


and that......
#29
intenso100
and that......



and that!


Ok Ok this could go on forever hehe

I just think the 'If you don't like it don't use them' argument is a little naive to say the least.
#30
why if u dont like a particular food or soap etc u wouldnt use/eat it again , so .... anyway ive used paypal/ebay a fair few times, no probs, fees a little high sure, but tis life
#31
Starlet
and that!


Ok Ok this could go on forever hehe

I just think the 'If you don't like it don't use them' argument is a little naive to say the least.


Naive why? It's a free choice really if Im not mistaken:?
#32
I don't know, it's like you are saying don't ever bother to complain about anything, just roll over and take whatever is handed out to you. What sort of world would it be if everyone had that attitude?

It's sort of like a husband going home to his wife and complaining about his shitty minimum wage job that takes loads of money off for taxes and crap and her saying 'Get over it, get a new job if you don't like it'. - if there was a better alternative he'd take it, but there isn't so he's stuck where he is. Just like I'd love a better alternative to eBay, but there isn't one so rip off eBay is better than nothing.

EBay is good because it's convenient and like people have said, even after fees you probably end up selling items for more than you would/could elsewhere, that doesn't mean the fees aren't extortianate, it doesn't mean they aren't completely lacking in morals, it doesn't mean that people shouldn't complain or push to try make them a better place for the buyers and sellers etc :)
#33
intenso100
why if u dont like a particular food or soap etc u wouldnt use/eat it again , so .... anyway ive used paypal/ebay a fair few times, no probs, fees a little high sure, but tis life



:whistling: Not a great argument, if you look at the big picture, eBay dominates the market so badly that your forced to use them. I dont like them, don't want to use them but have to because of there market dominance.
banned#34
intenso100
why if u dont like a particular food or soap etc u wouldnt use/eat it again , so .... anyway ive used paypal/ebay a fair few times, no probs, fees a little high sure, but tis life

Just wait until you get a dodgy paypal chargeback or they suspend your account for no reason and then you'll see what we are on about.

see [url]www.paypalsucks.com[/url]
#35
csiman
Just wait until you get a dodgy paypal chargeback or they suspend your account for no reason and then you'll see what we are on about.

see www.paypalsucks.com


If you tell me what happened, I may be able to tell you why it happened and how to avoid it happening again.

The link you provided is mainly US Paypal problems, not very helpful is it?
#36
Would it not be worth going over to an alternate auction site? En Masse I mean
#37
I love Ebay and have always had good experiences, aside from a couple of sellers taking aaaaaaaaaaaaaaaages to post items (happened around 5 times in about 200 transactions).
[SIZE=2][/SIZE]
[SIZE=2]I have sold a lot of unwanted stuff on there, and bought things which I wouldn't know where to buy (e.g. keys to release trapped air in radiators) for cheap.[/SIZE]
[SIZE=2][/SIZE]
[SIZE=2]I would prefer ebay fees to be lower (likewise with paypal) but that's what I agreed to when I decided to sell on their site.[/SIZE]
#38
dinosteveus

The link you provided is mainly US Paypal problems, not very helpful is it?


there is a uk section in the forum with some helpful people :)
#39
markwills
I love Ebay and have always had good experiences, aside from a couple of sellers taking aaaaaaaaaaaaaaaages to post items (happened around 5 times in about 200 transactions).

[SIZE=2]I have sold a lot of unwanted stuff on there, and bought things which I wouldn't know where to buy (e.g. keys to release trapped air in radiators) for cheap.[/SIZE]


B&Q, Homebase etc. for about 50p - £1 each ;)
#40
Theres Loads Of Dodgy 'phising' Emails Going Around At The Mo, Claiming To Be From Paypal, There Not So Beware -

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