Long story short ....
I am thinking of leaving Nationwide for two reasons now
1. They are removing teh no overseas transaction charges and
2. There online credit card security checks are a joke.
For example yesterday i bought a phone from CPW online and CPW have this crazy security check policy where they charge your card 1p to verify the card.
Now Nationwide pick up on this and block the card which is fair enough but they do not contact the customer and in fact wait until you use the card and it is block and then you call them - saves them money I guess.
Anyway used my Santander asda card to buy said phone and they Santander called me within minutes to validate teh transaction which I thought was great service.
But I am thinking of moving all my banking to Halifax for their reward account and using teh new Halifax Clarity Credit Card as well
so the question is what experience do folks here have with Halifax credit cards in this way - online security checking. I want a company taht has a active policy like Santander not a passive policy like Nationwide
any comments HUKDers