Wondering if anyone can help please, cause I'm a bit stuck.
Have a HP laptop with Vista already installed, and the boot up files somehow got corrupted, so I had to do a system recover as I couldn't get into Windows at all. I selected the option to back up my files, made sure everything was selected to be backed up, and it went along doing what it does and reinstalled everything back to factory settings. Problem fixed, laptop working nicely.
However..... When I clicked on the back up file it created on my removable hard drive, it extracted it on to my desktop and just left everything in there, nothing was reinstalled and I couldn't get to any of my e mails or pictures/music.
I called the shop where I bought it from, but they said just copy and paste all the files, which wont work, so I called HP and their Indian call centre staff didn't understand what I was on about and then just told me the file back up doesn't work so dont ever use it again, then I called Microsoft and despite being well within the 1 year warranty, they said they wanted £40 to help me. Errrr, no thanks !!
So, I was wondering if anyone here knows how on earth I am supposed to restore these files, cause I can't find anything so I'm stumped :?
Thanks muchly !