Anyone been told water ingress by carphone warehouse??

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  J4GG41 year, 4 weeks ago #1Show comment toolsReply

  Water damage is the easy way out for them. Had problems before with a company (not cpw) with the same issue.
  
  Take the back cover off and try and see where the screws are. One screw will be white this is because it has a white pad on the screw and what happens is if the phone has had water damage the white pads turns a diff colour (to my knowledge).
  
  Also they didnt mention water damage to you the first time??? so why are they now? presuming they opened it up the first time they will see if its been water damaged by you or the rain..ect.
  

  
  Edited By: J4GG4 on Apr 26, 2012 21:42
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  bazzaric1 year, 4 weeks ago1 Like #2Show comment toolsReply

  Just checked goggle and seem loads people in same boat!
  
  there's your problem, get off the boat :D
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  dontasciime1 year, 4 weeks ago #3Show comment toolsReply

  Go into one of their shops ask to see some of their dearest phones when they bring them out to demo ask if you can get them on the incontinent tariff when they so no ask are you sure ? then **** on the phones.
  
  

  
  Edited By: dontasciime on Apr 26, 2012 21:53
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  newbie10011 year, 4 weeks ago #4Show comment toolsReply

  With it been less tha 6 months hit them with the SOGA for a replacement. It will be then up to them to prove the damage was caused by you and wasn't present when the phone was bought
  

  
  Edited By: newbie1001 on Apr 26, 2012 22:12
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  MadeDixonsCry1 year, 4 weeks ago #5Show comment toolsReply

  dontasciime

  Go into one of their shops ask to see some of their dearest phones when they bring them out to demo ask if you can get them on the incontinent tariff when they so no ask are you sure ? then **** on the phones.
  
  

  
  
  Too much effort.
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  waynedl1 year, 3 weeks ago #6Show comment toolsReply

  Seems a little daft, aren't mobiles designed to be used wherever and whenever within reason?
  
  So if it's raining, you can't use your mobile? Sod that, I'll stick with my cheapo one then
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  ukmonkey1 year, 3 weeks ago #7Show comment toolsReply

  dcx_badass

  Nothing to do with CarPhone Warehouse, you'd have the same issue anywhere if the moisture detecters have been triggered.

  What ? my phone has been no where near water, CPW have damaged it, to get out of the warranty.
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  linuxlinks1 year, 3 weeks ago #8Show comment toolsReply

  ukmonkey

  dcx_badass

  Nothing to do with CarPhone Warehouse, you'd have the same issue anywhere if the moisture detecters have been triggered.

  What ? my phone has been no where near water, CPW have damaged it, to get out of the warranty.

  
  
  Indeed, after all it never rains in the UK
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  ukmonkey1 year, 3 weeks ago #9Show comment toolsReply

  linuxlinks

  ukmonkey

  dcx_badass

  Nothing to do with CarPhone Warehouse, you'd have the same issue anywhere if the moisture detecters have been triggered.

  What ? my phone has been no where near water, CPW have damaged it, to get out of the warranty.

  
  
  Indeed, after all it never rains in the UK

  The damage when i got my phone back inside the phone looks like it has been submerged in water, when I sent it off for repair the power button illuminated, but now it is just dead, can't recall useing my phone in the rain, but evan if I did it would not cause damage like it has. But thanks for your reply linuxlinks it was most useful, please keep up the great help!..
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  dontasciime1 year, 3 weeks ago #10Show comment toolsReply

  if your phone is insured get it fixed *cough* then lose it.
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  ukmonkey1 year, 3 weeks ago #11Show comment toolsReply

  dontasciime

  if your phone is insured get it fixed *cough* then lose it.

  Nah not into stuff like that, believe in karma!
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  jaybear881 year, 3 weeks ago #12Show comment toolsReply

  ukmonkey

  dontasciime

  if your phone is insured get it fixed *cough* then lose it.

  Nah not into stuff like that, believe in karma!

  
  
  Maybe it's karma that people screw over CPW because they happily do it to their customers ;)
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  ukmonkey1 year, 3 weeks ago #13Show comment toolsReply

  jaybear88

  ukmonkey

  dontasciime

  if your phone is insured get it fixed *cough* then lose it.

  Nah not into stuff like that, believe in karma!

  
  
  Maybe it's karma that people screw over CPW because they happily do it to their customers ;)

  good point but its the insurance company that pays.
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  harlzter1 year, 3 weeks ago #14Show comment toolsReply

  ukmonkey

  jaybear88

  ukmonkey

  dontasciime

  if your phone is insured get it fixed *cough* then lose it.

  Nah not into stuff like that, believe in karma!

  
  
  Maybe it's karma that people screw over CPW because they happily do it to their customers ;)

  good point but its the insurance company that pays.

  
  
  Actually its the insurance customers who pay in the long run, its not like its out of their own pockets they pass the costs down to all us legit customers.
  

  
  Edited By: harlzter on Apr 29, 2012 21:04
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  dontasciime1 year, 3 weeks ago #15Show comment toolsReply

  harlzter

  ukmonkey

  jaybear88

  ukmonkey

  dontasciime

  if your phone is insured get it fixed *cough* then lose it.

  Nah not into stuff like that, believe in karma!

  
  
  Maybe it's karma that people screw over CPW because they happily do it to their customers ;)

  good point but its the insurance company that pays.

  
  
  Actually its the insurance customers who pay in the long run, its not like its out of their own pockets they pass the costs down to all us legit customers.
  

  
  
  lol :who else
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  lumoruk1 year, 3 weeks ago #16Show comment toolsReply

  Had this before, I tracked it back to having it in my pocket when going for bike rides getting sweaty. You'll find in the manual it states the max humidity your phone is allowed to be exposed to.
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  dontasciime1 year, 3 weeks ago1 Like #17Show comment toolsReply

  I'm just wondering what you've been up to to deserve this then.
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  sophie2111 year, 3 weeks ago #18Show comment toolsReply

  is it the same phone you sent in as cpw has been known tp send other phones to wrong customers x
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  PenguinsForAll1 year, 3 weeks ago #19Show comment toolsReply

  sophie211

  is it the same phone you sent in as cpw has been known tp send other phones to wrong customers x

  
  
  Yeah I was just gonna say this!
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  dypsy1 year, 3 weeks ago #20Show comment toolsReply

  I had the same problem except it was after 5 weeks. Cpw. Sent back pics of 'water damage' inside the phone but the pics were such close ups there was nothing to prove the pics were actually of my phone.
  Lots of discussions with them but awful customer service and I would never shop there again. 5 week old phone went in bin.

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