Anyone ever had to return anything to play.com for a replacement? - HotUKDeals
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Anyone ever had to return anything to play.com for a replacement?

£0.00 @ Play.Com
I bought a camera last week from play.com but when i received it the box was damaged and the camera wouldn't turn on. So i contacted play and they arranged for royal mail to collect it and said onc…
souljacker Avatar
8y, 1m agoPosted 8 years, 1 month ago
I bought a camera last week from play.com but when i received it the box was damaged and the camera wouldn't turn on.

So i contacted play and they arranged for royal mail to collect it and said once they have received it they would send out the replacement, this has been over a week ago now and i'm not sure how long i'm likely to wait.

Tried phonng them but couldn't get through before.

Anyone else had to return anything for a replacement and how long did it take?
Other Links From Play.Com:
souljacker Avatar
8y, 1m agoPosted 8 years, 1 month ago
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Comments/page:
#1
It took about 2 weeks for me to receive a replacement bag when they sent me the wrong one.
#2
I bought a Jivebox that took about 3 weeks to arrive. This arrived in a box that was not the original and the item was seriously damaged. I spoke with them (phoned them) and returned it to them and the new one took another 3 weeks to arrive.
#3
just phone them or email them
banned#4
2 weeks for me

not bad if you think about it...3+days return...3+days delivery, couple of days to process, reverse pick, process, pick and despatch new item
#5
Ok thanks for the replys, looks like i've got ato wait another week or so yet then.

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