I have just sent an email to amazon as my sons bike, which was bought for a christmas present last year, is falling to bits.
The way I am looking at it is that as it is under a year old, it should be under standard manufacurer warrenty. If I had bought it from a shop I would put it in the car and take it back.
What I'm wondering is, will amazon accept it back? Does anyone have any experience with anything similar?