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Anyone had any texts from 82344

shaunh7shaunh7

I looked at my orange bill this morning and on the bill it said I was sent a multimedia text which came to just over £2.I googled the number and came up with this website.
http://whocallsme.com/Phone-Number.aspx/82344

I rang one of the numbers given and told the man about this, very calmly.He threw a right strop and said I must have subscribed to a service.I told him I've never subscribed to anything.He was very rude and said I obviously had.Eventually I just put the phone down as he just would not listen to me.
I know it's only £2 but it's the principle, I can't stand seeing people getting ripped off.Anyone else had any problems with this number?

All Comments (12)

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    399out
    Have you eve subscribed to one of those asverts on the TV telling you to buy ringtones or wallpapers?

    Well if you have and havent sent something like STOP to the number...

    They will keep sending you texts and charging you £2 or whatever the fee is...
    shaunh7
    I have never subscribed to anything at all, I wouldn't, as to me it's just a rip off.
    Tanchi
    was the Orange CSR rude to u?
    shaunh7
    It wasn't orange I rang.I rang the company responsible for the texts, the gut was a right aggressive so and so.I did my best not to get angry, I suspect they get a lot of these calls.
    Scotty Boy
    [FONT=Verdana]Here's what I could get from checking out the Sonnerier.com website - have you tried them at all before phoning the UK Helpline number?

    [COLOR=Blue]To OPT outsend STOP to:
    57782

    Or send STOP to:
    82344

    Or OPT out using our
    UK Helpline 0845 869 3452
    [/COLOR]

    You might want to consider doing that first and then phone them back tomorrow - hopefully there will be somebody else available you can talk to.

    Cheers, Scotty Boy! :thumbsup:
    [/FONT]
    Tanchi
    shaunh7
    It wasn't orange I rang.I rang the company responsible for the texts, the gut was a right aggressive so and so.I did my best not to get angry, I suspect they get a lot of these calls.


    ah good.

    hmm what a douche, I would of told him to speak to his manger tbh
    Scotty Boy
    [FONT=Verdana]Also found the following terms and conditions listed on their website.

    [COLOR=Blue]Terms & Conditions of Service for Sonnerier Limited (The Business)

    You, The User agree to provide true and accurate information in all of your dealings and communications with The Business. The registered User further agrees that they will not use the Service for any illegal purpose, or for the transmission of information that is libellous, unlawful, harassing, abusive, threatening, abusive of another's privacy, harmful, vulgar, defamatory, obscene, pornographic, or in any way that may infringe the laws governing, but not exhaustively covering, copyright, intellectual property rights, trademarks, pornography, or any other material that is slanderous, defamatory or might cause offence in anyway.

    ACCEPTANCE OF TERMS OF SERVICE
    The User hereby takes note and accepts that The Business may at any time change, vary or modify these Terms & Conditions without any prior notice.

    DESCRIPTION OF SERVICE
    The Business will, on receipt of payment provide The User with graphics, ringtones or other services for use on compatible mobile phones.

    CONDITIONS OF USE
    The User agrees the following specific conditions of use apply:

    MODIFICATIONS TO SERVICE
    The Business reserves the right to amend, modify, change, or discontinue temporarily or permanently any service at its sole discretion without any notice to The User. The User also agrees that The Business shall not be liable to The User, or any third party, for any modification, or discontinuation of any service in what so any form.

    THE USER'S RESPONSIBILITIES
    The User accepts the following; to obtain, and maintain suitable equipment to utilise the Service. To obtain all necessary permissions to use the Service, to receive, download, display, distribute or execute other programs or perform other works. To comply with applicable laws, regulations, or conventions including those related to data privacy, telecommunications, and use of technical or personal data.

    INDEMNITY
    The User agrees to indemnify and hold The Business and its Partners, affiliates, officers and employees free from any claim or demand, including any made by a third party, arising out of the use of the Service. The User agrees not to hold The Business and its Partners, affiliates, officers and employees responsible for any direct or indirect damage resulting from the use of the Service, in particular, but not limited to; the use of, or the impossibility of using the Service, confidence in information obtained through the Service, errors and omissions, defects, viruses, delay in transmission, interruption of service or loss of data. Further, The Business disclaims, any responsibility for the performance of its messaging, or telephone services and the User takes notice of this and agrees.

    MAINTENANCE
    The Service may be stopped or suspended for maintenance. No indemnity can arise from such events.

    PROPRIETARY RIGHTS
    The User acknowledges that the content, including but not limited to text, software, graphics, images, music, sound, logos, video, or any other material contained in The Business's sites and services, or those of any advertiser, or sponsor, are protected by copyrights, trademarks, patents, service marks and other proprietary rights in law. The User may not copy, distribute, reproduce, or transmit such works, information or content without express authorisation.

    DISCLAIMER OF WARRANTIES
    The User expressly agrees the use of the Service is at their sole risk. The Business expressly disclaims all warranties of any kind, whether express or implied, including but not limited to, the implied warranties of merchantability, fitness for purpose and non-infringement.
    The Business makes no warranty that the services will meet The User's requirements, or that the services will be uninterrupted, timely, secure, or error free; does not make any warranty as to the results that may be obtained through the service or that defects in the software or systems may be corrected.
    The User understands and agrees that any material and/or data uploaded or otherwise obtained through the use of this Service is done at The User's sole discretion and risk and that The User will be solely responsible for any damage to their computer system or loss of data that results from the download of such data or material.
    No advice or information, whether oral or written which was obtained from The Business or through the Service shall create any warranty not expressly made herein.

    LIMITATION OF LIABILITY
    The Business shall not be liable for any indirect, incidental, special or consequential damages or for interrupted communications, lost data, or loss of profits arising out of, or in connection, with these Terms & Conditions.

    NOTICE
    Any notice to The User or to the Service shall me made by e-mail, SMS or posting on the website.

    GENERAL
    These Terms & Conditions will be governed and construed in accordance with UK law. If any of the provision of these Terms & Conditions is held to be invalid or unenforceable, such provision shall be struck and the remaining provisions shall be enforced. The Business failure to act with respect to a breach by Users does not waive it's right to act with respect to subsequent or similar breaches
    [/COLOR]

    Cheers, Scotty Boy! :thumbsup:
    [/FONT]
    shaunh7
    Thanks, Scotty Boy :)
    Scotty Boy
    shaunh7;6576656
    Thanks, Scotty Boy :)


    [FONT=Verdana]No probs, glad to help you out - I've also found out the following service but based upon a couple of other posts I'm not sure how good it will be but thought it prudent to include for you.

    Welcome to the Telephone Preference Service (TPS)
    http://www.tpsonline.org.uk/tps/

    [COLOR=Blue]What is TPS?

    The Telephone Preference Service (TPS) is a central opt out register whereby individuals can register their wish not to receive unsolicited sales and marketing telephone calls. It is a legal requirement that companies do not make such calls to numbers registered on the TPS.

    The original legislation was introduced in May 1999. It has subsequently been updated and now the relevant legislation is the Privacy and Electronic (EC Directive) Regulations 2003.

    Who can register?

    The term individual includes consumers at their residential address, sole traders and, except in Scotland, partnerships.

    How long will it take to become effective?

    Once a number has been registered it will become effective in 28 days.

    Is there any charge for registering?

    No, it's free to register on the TPS.

    Who pays for TPS?

    No money is received from the Government to run the Service, the direct marketing industry pays for it.
    [/COLOR]

    Cheers, Scotty Boy! :thumbsup:[/FONT]
    DanielCarey1998
    I've been getting them aswell! They re doing my head in! I Never subscribed :/
    susanemily
    You can contact
    http://www.phonepayplus.org.uk/
    They will help.
    jonathanpjones
    EASY SOLUTION TO THE SCAM
    This is definitely a scam, it has affected thousands of people over the years and has made the scammers and their front men (the networks) millions! If you contact your network they will just give you the run-around and tell you to contact the scammers. The networks know this is a scam, but are happy to enable the scammers to keep going as they take a cut of the proceeds.
    If you get any unwanted premium rate texts, you should send an email or registered letter to the customer service department of your mobile network with the following text (replace O2 with your network's name):

    " I have received a number of unsolicited premium rate texts from 82344. I do not have an agreement, contract or relationship of any kind or form with this scam company, hence all texts sent to me were sent illegally as per 2003 E-Privacy Regulations. The money taken from my account was also taken illegally as per the 1968 Theft Act. Since my contract is with O2 and it is O2 that has knowingly or unknowingly been complicit in this theft I expect on one the following from O2:

    • I expect O2 to refund the money illegally take from my account and O2 to take this up with the scammers.
    • I expect O2 to provide me with a full and detailed audit trail proving that I subscribed for this service and that the money was taken legally.

    Please advise me within 48 hours or receipt of this email, which of the two above actions O2 will be taking. If I do not receive a satisfactory reply within 48 hours I will be making a formal complaint to Oftel, reporting the theft to the Police and initiating legal action.
    "

    Its almost a certainty the network will not have any proof of a subscription, they may have details of texts sent or received, but unless they can provide the content of those texts then they can't prove that you subscribed. They will have to refund the money or get the scammers to refund the money (make sure you get a FULL refund).

    I did all of the above with O2 and they finally stopped giving me the run-around and got me a refund. Don't let them fool you into thinking you signed up by accident, or you weren't paying attention, this is nothing but a SCAM. The scammers buy your number from mailing lists or simply auto generate it from known number ranges.

    Hope this helps, good luck...

    Regards
    Jon

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