I bought a Vax carpet washer for £249 from Additions Direct and received it yesterday.
Set it up and started using it today - realised it doesn't hoover as well!
Can't return it as new as I did use it but am wondering what my chances are if I box it up and send it back as faulty - the washer doesn't suck up the water well enough and has left my carpets soaking wet?
Just phoned them and the guy told me to phone VAX but I only got it yesterday so am sure that if it is faulty I should be able to just send it back?
Anyone returned faulty electrical goods to them?