Dear Valued Customer,
Our records indicate that you placed order number xxxxxxxxxxxxxxxx with us at GameStop.com or EBgames.com. Thank you for your business.
To protect you from credit card abuse, if we notice that a high-dollar order has been placed on your credit card and the order is placed from an International country, we must have a copy of your credit card statement in order to process your order.
One of our company policies is to verify the address and credit card information given for all new orders before they are processed. This will help assure the protection of the credit card holder and GameStop.Com/EBGames.com from fraudulent charges.
Unfortunately, because this is an international order, we are unable to contact your bank to verify any information on your account.
In order to help us verify this information via another method you should:
1. Fax your most recent credit card statement.
2. The statement must show your name, address and the last four digits of the card number on it. Feel free to block out all the other numbers.
3. Write your order number at the top of the statement.
If this information is not on the statement your order can not be processed.
3. Fax to 001-817-722-7720.
If you would like to cancel this order simply reply to this email and add the word CANCEL" to the subject line. If you do not reply within 72 hours, we will assume you wish to cancel your order.
Thank you again for your business. We look forward to serving you in the future.
Order Verifications Department