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Anyone having problems with Virgin cable internet this weekend?

ShengisShengis

Heres a speedtest of my 100mb connection and no **** there is answering the phone.........

All Comments (29)

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1
    Shengis
    TheKaledan
    Shengis
    http://www.speedtest.net/result/1908854009.png

    im on the 30mb connect and its like that every evening. Virgin are **** basically.
    Shengis
    Mine normally maxes out but been having problems since the 'free' upgrade that somehow costs more lol.
    TheKaledan
    http://www.speedtest.net/result/1908860427.png

    mine atm
    newbie1001
    http://www.speedtest.net/result/1908862345.png

    Fine in Leeds 30Mb Down whenever i've needed it over the weekend. Always been a good area though for any connection ADSL or Cable

    Edited By: newbie1001 on Apr 22, 2012 12:19
    thesaint
    I'm on the cheapest package. This is wireless(if it makes a difference).

    http://www.speedtest.net/result/1908862578.png


    Edited By: thesaint on Apr 22, 2012 12:21
    TheKaledan
    I think you've been pretty lucky so far then to max out 100mb. Just wait a bit to see if it clears up and if it doesn't than good luck with dealing with their customer service X)
    Shengis
    TheKaledan
    I think you've been pretty lucky so far then to max out 100mb. Just wait a bit to see if it clears up and if it doesn't than good luck with dealing with their customer service X)

    Only got the 100 a week ago and its gone downhill since then. Never had a problem when it was 50, apart from the odd signal loss every now and again. Been on hold now for 29 minutes......
    TheKaledan
    http://www.speedtest.net/result/1908868442.png

    5mins later and speed has decreased substantially
    TheKaledan
    Shengis
    TheKaledan
    I think you've been pretty lucky so far then to max out 100mb. Just wait a bit to see if it clears up and if it doesn't than good luck with dealing with their customer service X)

    Only got the 100 a week ago and its gone downhill since then. Never had a problem when it was 50, apart from the odd signal loss every now and again. Been on hold now for 29 minutes......


    29mins. wow thats ridiculous. I think the only time when mine was flawless was the first week. Then its gone downhill since then. This fiasco is making me doubt the effect of my 'free' upgrade. mmmmm may be time to move to bt
    calum c
    Im on the 10mb bb and this is what im currently receiving

    http://www.speedtest.net/result/1908875017.png
    Shengis
    Well we got to speak to somebody and he reckoned it was because my windows wasn't up to date. It never has been and i've never had a problem. I told him i'm not convinced but i'll let WI do its thing (will probably take a week lol) then ring back. I see a fresh install coming when it's finished pmsl.

    Latest speedtest, wicked ul to dl ratio here X)

    http://www.speedtest.net/result/1908937085.png
    a3lawy
    http://www.speedtest.net/result/1908995568.png

    Mine's pretty okay. 50 Mbit.
    nottmsteve
    I was on 20mb, just took the free upgrade to 30mb, and they've upgraded straight away to 60mb. My area was on the list for an upgrade in October-March.

    http://www.speedtest.net/result/1909054481.png
    33342
    Shengis
    Well we got to speak to somebody and he reckoned it was because my windows wasn't up to date. It never has been and i've never had a problem. I told him i'm not convinced but i'll let WI do its thing (will probably take a week lol) then ring back. I see a fresh install coming when it's finished pmsl.

    Latest speedtest, wicked ul to dl ratio here X)

    I would ring back now, that won't fix it, which call centre did you go to?
    ather7851
    muckypup
    Don't think we've been upgraded yet in the northwest,this is me 50mb tho'

    http://www.speedtest.net/result/1909077602.png

    Lolz @ Shengis..........sorry,dude!!:p

    Edited By: muckypup on Apr 22, 2012 15:12
    Taf
    IIt depends on what wireless card your pc/laptop is using. it needs to be a 'n' wireless card to get a good speed. I had issues with 100mb vm tested mine on http://www.vmspeed.com is came out at 100mb wired to the router and 75mb wireless
    Shengis
    Taf
    IIt depends on what wireless card your pc/laptop is using. it needs to be a 'n' wireless card to get a good speed. I had issues with 100mb vm tested mine on http://www.vmspeed.com is came out at 100mb wired to the router and 75mb wireless

    Cheers for that link, I call a fix though....

    Last Result:
    Download Speed: 103210 kbps (12901.3 KB/sec transfer rate)
    Upload Speed: 4559 kbps (569.9 KB/sec transfer rate)
    Latency: 10 ms
    22 April 2012 17:16:10


    X)
    DDTTAA
    http://www.speedtest.net/result/1909283033.png

    yup, should be 50Mb/s, was at 50 earlier today (tested before watching football) . this is the second weekend in a row were it has dropped to around 2Mb/s. had nothing but trouble since we moved up from 10 Mb/s. complete waste of money. I'm about 40 yards from the exchange. Had an engineer out 3 times in 3 months. getting pretty sick now.

    EDIT - NW London. Wired connection

    Edited By: DDTTAA on Apr 22, 2012 17:27

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