My Sky+ box wouldn't switch on this morning, after ages of trying I gave up and left it. By this evening it would switch on but none of the Sky + facilities would work and my planner had been wiped clean (Boo ... my whole Desperate Housewife collection gone before I started to watch them!!!).
I called and was talked through a system reset but when it didn't get it working they said I would have to pay £65 for someone to come and check the box!!! Anyhoo, I went onto ebay and bought a "fix-your-own-Sky+" e-file and hey presto I fixed it all by myself!!!!! (It was nothing they couldn't have told me to do over the phone btw - cowboys!!)