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Anyone heard of this one?

dirtyleedshawks Avatar
8y, 2m agoPosted 8 years, 2 months ago
Went into my local Blockbusters to buy Gears Of War as advertised for £9.99.

Found box on shelf with sticker saying £19.99 now £9.99.

Lady behind the counter said it was a misprice and that the store has 24 hrs to change any misprices and that they dont have to honour it.
Manager agreed with her that they have 24hrs.

Put aside the fact that they eventually relaised they were wrong and sold me the game for £9.99 due to other reasons.

My question is this:
Is it true that shops have 24 hours to correct misprices and don't have to honour the advertised price?

I await peoples responses.
dirtyleedshawks Avatar
8y, 2m agoPosted 8 years, 2 months ago
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suspended#1
i thought they had to honour the price ... although i had a similar prob in my threshers and they wouldnt honour the price bastidos lol
banned#2
always thought the price on the tin, is what you paid. trading standards et all? :whistling:
#3
not sure about the 24 hours but the store can refuse to sell the item
banned#4
The contract of sale is not final until money has changed hands, once you have paid your cash, the contract is binding and the price paid is the one they must honour. Up until point of sale, the store is entitled to charge what they like. There are mis leading advertising issues here that if you could prove Trading Standards would be interested in.
#5
they must remove all of the offending items from sale in all their stores for 48 hrs if they refuse to honour the price on display
#6
as far as i am aware their story is nonsense.

I've been with someone in Boots who picked up a pair of straighteners that were labled as £19.99. when she got to the till they came up as £59.99 (the price my friend expected to pay before going into the shop) but she was told by the girl on the till that as they had labled them incorrectly they were legally obliged to sell them to her for £19.99.

She bought two pairs.
#7
if the price was a genuine error, they have no obligation to sell at that price, so long as they remove from sale once they realise the error and not put back until priced correctly. of course they can always refuse a sale as is their right.
#8
It's an often misunderstood thing that, I once had a rather long conversation with trading standards about pricing and what's displayed on the product/price on the till etc. after a similar argument with PC World. Apparently the store doesn't have to sell you anything at all. In fact up until money changes hands they can change the price to whatever they like, you still have the right not to buy of course.
banned#9
Nursey
always thought the price on the tin, is what you paid. trading standards et all? :whistling:


Nah you are fully within your rights to barter a better price. they are fully within their rights to refuse sale, and they do not need to give a reason.

Keep in mind that if they falsely advertise they will end up annoying customers and making them not want to trade, o its in their best interests to stick to the advertised price.

PC World are notorious for this, they entice you in the store with a fantastic price, but only have 1 or 2 of these machines in stock, once they have you in store they use their wonderful sales technique :giggle: to sell you a most costly machine. mostly through scare tactics.
#10
i didnt think they were aloud to not honour it if the price was clearly attatched to that item.

when worked in newlook, we had to honour price if was clearly marked with a pen or something. but not hangertags as these can be switched. however if there were more than two of same item with wrongly priced hanger tags we had to honur it. and then wait for th bulluking from the manager if it was u that maked them down wrong ha ha
#11
neilb1977
as far as i am aware their story is nonsense.

I've been with someone in Boots who picked up a pair of straighteners that were labled as £19.99. when she got to the till they came up as £59.99 (the price my friend expected to pay before going into the shop) but she was told by the girl on the till that as they had labled them incorrectly they were legally obliged to sell them to her for £19.99.

She bought two pairs.


it is the manager's/staff's decision if they want to honour the priced labeled
banned#12
Here ya go guys, legal stuff, they are not obliged to complete the sale, know your rights people

http://answers.google.com/answers/threadview/id/751081.html
#13
But the 24 hour rule is stupid, hows the customer going to know when they wanted to actually remove the item and start the 24 hour timer?
#14
definitely not obliged to sell at that price as the sticker is only ever " invitation to treat"

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