As above really. Daughters mobile phone screen died (not cracked, not fuzzy, just dead) phone looks ok, certainly no sign of major trauma and a quick google brings up a lot of the same complaint. Phone broke exactly 1 year after we gave it to her (on her birthday, so you can see why we are so precise!) so obviously (just) out of manufacturers warranty.
European directive 1999/44/EC however gives you a 2 year warranty (with the burden of proof staying with the retailer for the whole length of it).
Phone comes from carphone warehouse, so I just wanted to know if anyones tried it with them? Was it successful? What level did they talk to to get the repair? I'm assuming it might be recognised at store manager level, but may need to go higher than that. Would welcome a shortcut!