Anyone used contactforlenses.com? - HotUKDeals
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Anyone used contactforlenses.com?

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7y, 3m agoPosted 7 years, 3 months ago
Is this a reliable site?
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7y, 3m agoPosted 7 years, 3 months ago
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#1
Never used it, but they do Quidco, so they should be ok I'm guessing...
http://www.quidco.com/contact-for-lenses/
#2
I always use Lensway cos it lets me buy one box only (both my eyes are the same prescription), and they do a great Quidco of 3.75 no matter how much you spend, so it lets me budget well.
And they don't contact your optician to check if you've had an aftercare appointment and all that nonsense.
#3
i've always used http://www.daysoftcontactlenses.com for lenses always quick and cheap.
suspended#4
Paid for lenses using visa online at 'contactforlenses.com' they say it takes 3-5 days, well I e mailed and asked when to expect the delivery, they replied 'it's being processed' no date given, I then asked again for a date, they ignored this e mail. I rang on day 5 after the 'track your order' link on their site didn't work, they said that the site has not been updated...... they would e mail their despatch team and ask them when the order has/will be sent, I find it strange that their customer service number can't help!"

Advice? Don't go there, if you need lenses within a few weeks! Still waiting....won't be going back.
suspended#5
Just to let you all know, I just had an e mail from them it said:'Thank you for your e mail.Your order is currently being processed and should ship out later this week or early next week. You will receive an e mail when your order is shipped'

So! So much for three to five days! It will be nearer three weeks, I am going to ask for a refund, and order somewhere that delivers over night. I am soo angry!!!
#6
I ordered monthly contacts from contactlenses.com. the delivery took a lot of time to come around 2-3 weeks.

I tried one pair of contacts and my eyes got red like crazy. after several days my vision got a bit foggy so i went straight to optician doctor for check up. as a result my myopia was raised around 1.25. I emailed there info@ and support@ emails 2 times so far to request a refund but no response. My opticians said after they checked the lenses that they are not originals but some kind of copies of the originals.

I already contacted PayPal and also the local authorities for the issue.
#7
I wish I had seen these comments before I ordered from contactforlenses! I have waited over a week and have tried unsuccessfully to contact them. Fortunately my credit card company has put the payment 'in dispute' and will investigate the company.

thanks for the tips! Don't order from these guys, it must be a scam.
#8
I ordered from contact for lenses. I was told I would be contacted when my order was shipped out?????? It is supposed to be a UK site??? They have taken my money on 7th June 2012....I am still waiting on 26th June. I have no lenses, no money and no one is answering my emails at contactforlenses???? BEWARE....I am putting this in the hands of my Bank to re collect my money.
#9
Why did I not look on this site before placing my order. They took money out of my account straight away and then only processed my order after I'd called on day 6! I'm still waiting for my lenses to be delivered.

Absolutely rubbish for customer satisfaction. I reckon they would have done nothing if I had not called them to enquire. Has fraud written all over it!

"Once bitten, twice shy!"
#10
Why did I not look on this site before placing my order. They took money out of my account straight away and then only processed my order after I'd called on day 6! I'm still waiting for my lenses to be delivered.

Absolutely rubbish for customer satisfaction. I reckon they would have done nothing if I had not called them to enquire. Has fraud written all over it!

"Once bitten, twice shy!"
#11
Why did I not look on this site before placing my order. They took money out of my account straight away and then only processed my order after I'd called on day 6! I'm still waiting for my lenses to be delivered.

Absolutely rubbish for customer satisfaction. I reckon they would have done nothing if I had not called them to enquire. Has fraud written all over it!

"Once bitten, twice shy!"
#12
They took 10 days to deliver my lenses. on their website they stated 2 to 3 days.
They also charge for delivery and sent me an email saying the lenses would be sent 1st class, but they had a 2nd class stamp on the envelope.
However, despite the poor delivery time, the lenses are great and were over £10 per box cheaper than any other site. For that reason I would use them again, but would order well in advance.
#13
DO NOT SHOP HERE.

terrible delivery times, and terrible customer service that accepts no responsibility. Total scammers. Still waiting for my lenses!
banned#14
Nope
#15
STAY WELL CLEAR!

They take your money immediately, don't despatch, don't respond to any attempts to contact them, and your only chance of seeing anything from them will be through a credit card charge-back.

Scam operator, basically working on assumption that while 50% of people will probably pursue a charge-back, 50% will just chalk it up as a lesson learned and not transact with them again.

Appalling.
#16
DO NOT! I REPEAT, DO NOT ORDER FROM contactforlenses.com, I place an order with them on the 22nd of November. Not only have I still not received what I ordered but they claim in their terms and conditions, they are not obligated to provide a reference/tracking number for what I purchased. So it is now December 12th, still no lenses, and out of the money I paid for them. BTW they claim they shipped my order Royal Mail First Class. what a joke!
#17
TERRIBLE SERVICE - I will NEVER use Contactforless.com again. Delivery service was appalling and so was the customer service. I ordered on 26th Jan 2016 and received on 8th Feb after 2 chasing emails. The response I received had no apology just a message saying I will receive within 2-3 days. So 4 days later after my 2nd email chasing them I was told the same thing with no apology!
I can highly recommend lenstore.eu - delivery always within 2 days and contact lenses are fabulous - no complaints!
#18
DO NOT ORDER FROM THEM. I ordered on the 26th Jan and I haven't received any lenses yet. They took the money really fast. No Customer Service available. Really poor. I will try to get the money back. And I will NEVER use them again.
#19
very slow delivery...ordered twice and both times almost 3 weeks !!

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