Has anyone used this delivery company before? http://www.worldwide-parcelservices.co.uk/
I got the details off mse and assumed they were ok but a bit worried now.
On Wednesday I filled out all the forms online for a large box to be picked up and taken to Spain, pick up was given as 16th, yesterday, between 9 and 5. I was quite surprised as there'd been this reported backlog yet they seemed to be fine.
Wait in all day and nobody turns up.
Call them, office closed. Email them instead.
10 last night receive a reply mail saying they were struggling with the backlog and would book me in for today.
We are in London, the roads have been clear now for yonks.
I said that was ok as long as it definitely would be collected today.
He said "we have no way of knowing if a courier will get to you or not, they do not advise us. They take the booking, the driver accepts, and the rest of the year 99% the collection happens. At Xmas, compounded by the weateher, the failures increase dramatically"
Well, you guessed it, I sit here after another wasted day with no collection.
Should I cut my losses and rebook with a more reputable company or are they all going to be just the same?