Anyone used www.furnituretoday.co.uk? - HotUKDeals
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Anyone used www.furnituretoday.co.uk?

sab Avatar
5y, 11m agoPosted 5 years, 11 months ago
Just wondering if anyone has ever used them before?
They have some nice looking bedroom furntiure we want to order at a very good price!
BUT... i've never seen so many bad reviews on review centre..
i know that people only leave complaints and never compliments on the net, not sure whether to order or not from them...

other wise could anyone recommend where i can order dark wood bedroom furniture from..
sab Avatar
5y, 11m agoPosted 5 years, 11 months ago
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#1
after reading those reviews dont even consider it, more bad ones here -
http://www.trustpilot.co.uk/review/www.furnituretoday.co.uk
and here -
http://www.freeindex.co.uk/profile(furnituretoday)_87435.htm
as for where to get it from this is a good place to start
http://www.offeroftheday.co.uk/home-furniture/bedroom
#2
As big as they are I am sure everyone gets bad reviews, no one bothers to put good ones on, look at Harveys for example.
#3
Stay well clear of this company......no goods and no refund on an item ordered August last year.
#4
[I've just has a note from their delivery company Transport BJS Distribution telling me they have gone in to liquidation! So I wont receive my order from October]
#5
carrie0505
[I've just has a note from their delivery company Transport BJS Distribution telling me they have gone in to liquidation! So I wont receive my order from October]

Apparently they are not technically in official liquidation just yet but administrators are in place to wind it up, being handled by David Rubin & Partners LLP
http://www.drpartners.com/

If you are owed money by Furniture Today give the administrators a call at their London office (020 7400 7900) and register yourself as a creditor (all be it an unsecured one) and you might get something back eventually but I wouldnt hold your breath!

I was due a £155 refund on a cancelled order from them and paid with a credit card so I am going down the Section 75 of the consumer credit act route, the card card company being legally bound to refund my loss.



Edited By: sabreliner on Jan 18, 2011 23:23
#6
Does anyone know the phone number for the above Transport BJS Distribution?
#7
I didn't read any reviews and I used them in September 2010 to buy wardrobes, bedside tabples and chest of drawers. All were reasonably priced, all arrived well packaged, non were damaged they arrived earlier than at first quoted but only with my consent and their delivery drivers and staff were excellent. They phoned me the day after delivery to see if everything was OK and that the drivers had been punctual and polite. Prior to this we had looked at shoddy, overpriced goods with pushy staff in "nice posh" furniture retailers. Guess its the luck of the draw but remember the bigger the outfit and the more you shift the more complaints you are liekly to get on a law of average and lets face it, some people do so love to whinge and nothing is ever goingto be perfect in this life.
#8
i worked at furnituretoday, and i must say the owner of the company was the nicest sincere hard working man you will ever meet, with his long estabilished operations manager/general controller of furniture today, they worked 15 hours a day 6/7 days a week to make the company run for the 9 years that it did successfully. as furnituretoday bought from mainly uk suppliers, they soley relied on these suppliers meeting the strict lead times that them themselves could provide, the main reason for furnituretoday failure was not furnituretoday, the director, operations manager or staff members, it was the furniture suppliers themselves by delaying orders that they could not accire due to non containers being filled. the furniture industry is the hardest to do online and customers buying on the internet are by far the worst ever... just wanted to set the record straight....
#9
Please note Furniture Today is now under completely new management with a brand new website launched on May 14th 2014. All previous reviews do not apply to this new business. There is no connection with the old business whatsoever except in name.
#10
I try to disregard online reviews as you online get to hear of the bad things and rarely the good !! Give them a go and if you don't like them you will know not to go back or recommend !!
#11
FurnitureToday
Please note Furniture Today is now under completely new management with a brand new website launched on May 14th 2014. All previous reviews do not apply to this new business. There is no connection with the old business whatsoever except in name.

How much did you pay for the goodwill, Mr. Harris? :D


For future reference, dragging up old threads that criticise your company's name from three years ago might not be the smartest move. Most folk here haven't heard of you, but you've now brought to the front page a discussion about how bad the company is - and whilst some might read all of the way through the comments and see yours I'd imagine a great many will just read the top few and then move on...

(And don't get me started on the two posts just before yours, from three years ago, which totally look like they were written by the company's owner/director in a blatant attempt to counter negative comments.)
#12
Thanks for the interest. Just to clarify, it’s a completely different business at a different location with different staff. We simply purchased the name.

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