Appliance warranty repair - HotUKDeals
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Appliance warranty repair

HappyShopper Avatar
5y, 8m agoPosted 5 years, 8 months ago
Quick question as I can't remember.

Bought a Samsung washing machine from Best Buy last December which has developed a fault.

Who do I call for assistance - Best Buy or Samsung?

I'm thinking Samsung.
HappyShopper Avatar
5y, 8m agoPosted 5 years, 8 months ago
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Comments/page:
#1
Best Buy, You could go to Samsung but your contract is with Best Buy.
#2
They will probably give you the number for Samsung repairs anyway and they will sort it.
banned#3
best buy - good luck btw!
#4
Called Best Buy who advised that as the appliance is over 30 days old I need to call Samsung.

Called Samsung and my heart sank - they've moved their call centre overseas.

Luckily, got a guy who had some common sense and good English who eventually arranged for an engineer to call me to schedule a visit.

He started to try and fob me off to go through troubleshooting steps but I assured him I have already done that.

Let's see what happens from here.

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