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Are bus drivers intentionally annoying and can something be done about it?

realfriendlyman Avatar
8y, 4m agoPosted 8 years, 4 months ago
I've been getting more and more frustrated with the attitude of bus drivers recently, as last night, I had to walk home 3 miles after coming back from a swim because every bus that arrived was jam packed to the brim and the one bus that was practically empty decided to slow down as he saw me stick my arm out and then suddenly sped up and drove off. :@

I also almost got crushed behind another one the day before, as I got off the bus and attempted to cross the street from it's rear, another drove up and practically was touching the other bus.... if I didn't jump back on the curb, I would of definitely had contact, yet the bus driver didn't even look in my direction.

There was also another occasion just last month where the bus driver closed the door on my gf as she was trying to get on and when I asked the bus driver to open the door while it was still at the bus stop and completely stuck in traffic, he completely ignored me until i walked up to the window and asked him politely to open the door and he flatly refused and was giving me attitude saying she took too long to jump on and she "shouldn't of been messing with my doors" which happened as she was stepping on to the bus and the door closed on her.

Since when has the bus become the property of bus drivers?
I still fail to see why he refused to open the door while he's still at the bus stop and was stuck in traffic for ages.

In the end, he kept giving me attitude and said my gf should jump on at the next stop and there was actually so much traffic, she walked to the next stop before the bus.

Is there anything I could do when bus drivers go on stupid in London, as I know I'm going to get into a fight one of these days?
realfriendlyman Avatar
8y, 4m agoPosted 8 years, 4 months ago
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banned#1
take a note of the index of the bus and contact the company direct in a calm and controlled manner to explain the issues. always if you speak to a person on the end of the phone get a name and I always make a note of time and date. I would say having complained to a bus company before they took a dim view of the actions of the driver.. happy days
banned#2
Report them. They don't last long after multiple reports.
#3
Fight? but you're a real friendly man.
#4
Abvance;2603033
Fight? but you're a real friendly man.

lol
havent used public transport for years and this is why!
overcramped buses, smellyness, refusal to stop
ahhh comfort of your own car
#5
dog_cop
take a note of the index of the bus and contact the company direct in a calm and controlled manner to explain the issues. always if you speak to a person on the end of the phone get a name and I always make a note of time and date. I would say having complained to a bus company before they took a dim view of the actions of the driver.. happy days


That's what I was expecting, as I don't know if I can be bothered to go through all the hassle of taking details and complain if I'm just going to be fobbed off but is there a higher section to contact if all else fails?

I know bus drivers also have direct contact with the police and they feel they can do as they wish behind the protected glass.... but some of these drivers better hope they don't meet me in a bad mood. :x

P.S I'm not putting all bus drivers in the same boat, some of them are very nice and helpful but it's these other retards that are ruining it for everyone and in a city full of tourists approaching peak season, it's enough to put travellers off using public transport and possibly returning to London.
#6
Abvance
Fight? but you're a real friendly man.


Lol, I am friendly... some say over friendly but I don't let things go if people go out of there way to annoy me. :thumbsup:
#7
muffin247
lol
havent used public transport for years and this is why!
overcramped buses, smellyness, refusal to stop
ahhh comfort of your own car


Some buses are cool but I've noticed the bendy buses are the worst ones to use, as people cram into them to avoid paying bus fair but the double deckers are mostly fine.

I would love to have a car (or use the families :P) but unfortunately with fuel prices at ridiculous rates and additional fees left, right and centre such as purchasing permits to park outside your own home as well as when visiting friends, paying congestion charges, almost impossible to find a parking space, even at parking metres, on top of insurance and road tax etc, it just isn't worth it with the fear of your car being broken into as well.

Something really needs to be done asap.
#8
Where we are I use the same bus route day in, day out weekly ticket for a buses all round the area £10.50, buses every 10 minutes starting at 6am til 6pm, half hourly after that, always regular drivers, parking in town alone is £3.50 for 2/3 hours, I live 2/3 minute walk from the stop at my end and the bus drops off in town more conveniently than the car parks. Just lucky I guess, the only problems where one of the fleets they bought had a technical fault wheras the safety switch under the wheelchair ramp was tempermental so the bus wouldnt be able to pull off, wasted a fair bit of time waiting for the bus behind so I can get on it! Buses never crowded during the day only at peak times and friendly enough drivers, always low liners too for buggys.

Yours sound a nightmare though so id complain to the depot first then if no satisfaction head office.
banned#9
realfriendlyman
That's what I was expecting, as I don't know if I can be bothered to go through all the hassle of taking details and complain if I'm just going to be fobbed off but is there a higher section to contact if all else fails?


At the moment the bus drivers misbehave and you get increasingly frustrated i.e. they do wrong and you suffer not only the immediate difficulty e.g. having to walk but also the stress and frustration that goes with it especially when it seems there is nothing you can do about it. But you can do something, complaining might seem inadequate and one complaint may not have a great effect but as csiman says multiple complaints is another matter.

A measured complaint lets the bus company know where their service is failing which is the first step towards improving the service.

There's some info here about making complaints.

Just to let you know you're not the only one there's a story here from 3 years ago "Complaints about bus drivers rise"
#10
I was a bus driver north-west london area for years. I pretty much got at least verbally assualted, sometimes worse, multiple times a day. It would need a team of wild-horses to drag me back to that job.

I couldn't even support my family on the ***** wages I earnt then and conditions were horrendous, lunch time eqauting to 20 minutes sitting in the rain on the kerb side.
#11
My dad was a bus driver for many years and he never would act like the drivers these days. It's no wonder so many are physically attacked these days, with the way a lot of them act on the roads.
#12
Meangreenie
I was a bus driver north-west london area for years. I pretty much got at least verbally assualted, sometimes worse, multiple times a day. It would need a team of wild-horses to drag me back to that job.

I couldn't even support my family on the ***** wages I earnt then and conditions were horrendous, lunch time eqauting to 20 minutes sitting in the rain on the kerb side.


I completely agree that those conditions are terrible and I'm sure it does effect your mood and motivation for the job, which surely does transfer to how bus drivers attitudes react towards customers, so something does definitely need to be done on that front too.

It is a shame the way you were treated by some customers but unfortunately, london (especially central) is a highly stressed city and people react in the wrong way on the wrong person due to other issues.

I think the problems you faced were probably multiplied due to the way some bus drivers attitudes are towards customers, so some people automatically assume you would be nasty.
#13
I always use the busses and can count on one hand the amount of problems I've had. I did complain once though. I'd got on a bus and all the seats were taken so I stood at the bit were you put bags and stuff. I was only going 2 stops and the one in between is in the middle of nowhere so never gets used. I wouldn't have been in anyones way but the driver shouted at me to get up the stairs instead of standing and I refused, he went on and then when I told him I was 7 months pregnant and it would be uncomfortable someone else gave me their seat and went up stairs but as sonn as I got home I called the bus company and they later got back to me apologizing and said he had been dealt with.
#14
LadyMadonna
I always use the busses and can count on one hand the amount of problems I've had. I did complain once though. I'd got on a bus and all the seats were taken so I stood at the bit were you put bags and stuff. I was only going 2 stops and the one in between is in the middle of nowhere so never gets used. I wouldn't have been in anyones way but the driver shouted at me to get up the stairs instead of standing and I refused, he went on and then when I told him I was 7 months pregnant and it would be uncomfortable someone else gave me their seat and went up stairs but as sonn as I got home I called the bus company and they later got back to me apologizing and said he had been dealt with.


But what does dealt with actually mean?

I bet it means, we've had a word with him and he said he'll try not to do it again or better yet, we spoke to him and he said you were lying but no one was hurt, so lets continue as normal. :giggle:

That was a ridiculous situation though, plenty of people stand on the bendy buses, so much so, people have to get off the bus, just so you could jump off yourself after sniffing everyones armpitts. :giggle:

P.S congrats on the baby...... however long ago the baby was born :p
#15
realfriendlyman
But what does dealt with actually mean?

I bet it means, we've had a word with him and he said he'll try not to do it again or better yet, we spoke to him and he said you were lying but no one was hurt, so lets continue as normal. :giggle:

That was a ridiculous situation though, plenty of people stand on the bendy buses, so much so, people have to get off the bus, just so you could jump off yourself after sniffing everyones armpitts. :giggle:

P.S congrats on the baby...... however long ago the baby was born :p



LOL, it wasn't even his actions that hurt, it was the embarrassment he had put me through infront of the other passengers. I don't like standing out at the best of times but by time I'd have got up the stairs it would have been time to come down so I stood my ground.

He was given a verbal warning, I got a letter too. I think i might have mentioned that my dad had worked at the company for 16 years though. :-D
banned#16
some people are *******s hope you get it sorted
#17
LadyMadonna
LOL, it wasn't even his actions that hurt, it was the embarrassment he had put me through infront of the other passengers. I don't like standing out at the best of times but by time I'd have got up the stairs it would have been time to come down so I stood my ground.

He was given a verbal warning, I got a letter too. I think i might have mentioned that my dad had worked at the company for 16 years though. :-D


Lol, yeah, your dads position may of helped, so I think that was a crucial part of the story that you conveniently left out hehe..... any luck he could help get rid of all the bad apples. :giggle:

It's definitely embarrassing when things like that happen, I was so annoyed and embarrassed when the bus driver refused to let my gf on board for no other reason to be difficult.

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