I ordered a Panasonic Lumix digicam as an Xmas present in that 'code stack' deal CDiscount were having last month. I ordered on the 14th October,
I really don't like CDiscount's methods of advertising out-of-stock products as in stock, but what are the odds of actually getting this order? If I don't hear anything soon then perhaps it's time to cancel and re-order elsewhere (and pledging never to order from CDiscount again)
Here is what the order tracking stuff looks like in my account:
email@email 14/10/2009 13:51:57 Validation of Order Read
Around the 26th I sent them an email and got a response saying 'it was out of stock but they are expecting stock very soon' and this was added to the order status:
email@email 26/10/2009 12:27:46 Order delayed Read
Dear Sausage Roll,
Thank you for contacting Cdiscount.co.uk.
After review of your query we are awaiting this particular item to come back into our warehouse so that your order can ship. We anticipate having this item come back into stock shortly.
If you wish to cancel the item please let us know so that we can arrange for this order to be cancelled and refunded for you.
Please accept our sincerest apologies for the inconvenience caused.
I was, of course, billed the full amount from my debit card on the day of order.
Anyone else order on that day who still haven't got their goods?