Are Doctors Receptionists Trained To Be Rude? - HotUKDeals
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Are Doctors Receptionists Trained To Be Rude?

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Or does it just come naturally...?? Picked up the wifes precription yesterday and there's an item missing... Now we have to pay for the bloody things so all I'm trying to avoid is having to be subj… Read More
Flodd Avatar
7y, 8m agoPosted 7 years, 8 months ago
Or does it just come naturally...??

Picked up the wifes precription yesterday and there's an item missing... Now we have to pay for the bloody things so all I'm trying to avoid is having to be subject to the sweaty throng of teenage mums in the waiting room by picking it up all in one go...

rec - 'You can't have that item, according my records she's got enough to last until October'
me - 'It is the 17th september...'
Rec - 'We don't give them that far in advance'
me - 'how far in advance do you give them?'
her (now looking to the left and therby indicating a whopper of a lie) - 'a week'
me - 'so i've got to come back in a week?'
rec - 'erm... yes'

Pathetic... If I get swine flu from that waiting room i'm sueing them...
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Flodd Avatar
7y, 8m agoPosted 7 years, 8 months ago
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[mod]#1
they are rude by me aswell,wanna know my complaint before they would give me a appointment told em to jog on
#2
swine flu people are usually in another room.
#3
Change practice if you can. Ours very helpful. Allow us to get stuff in advance of going on holiday from in-house pharmacy.
Prescriptions only £4 here too.
#4
My mate is a docs receptionist ...you get very rude demanding patients too !
#5
A small number of patients use receptionists as a soft target because they can not tell them when to go away.
The rudest patients do not show up for most of their appointments.
#6
queenlush
My mate is a docs receptionist ...you get very rude demanding patients too !


I'm sure they do... but I've never instigated it. If the deluge of rude patients causes them to be rude to everybody then it's time for a change of career (or some training).

If she'd said... 'um... I forgot' or 'whoops, I missed that!' i'd have been fine with it, mistakes happen... but don't tell me a bare faced lie!
#7
Computer says NO!!!
#8
Kermit2004
Computer says NO!!!


good one :thumbsup:
#9
Flodd
I'm sure they do... but I've never instigated it. If the deluge of rude patients causes them to be rude to everybody then it's time for a change of career (or some training).

If she'd said... 'um... I forgot' or 'whoops, I missed that!' i'd have been fine with it, mistakes happen... but don't tell me a bare faced lie!


Maybe it was the practice policy and she wasn't lying. I would have told a little white lie and said i needed the other item because i was going on holiday for three weeks :thumbsup:
#10
She might be better by October and that would have wasted NHS money then.

*sitting here hoping it's nothing serious that won't get better*

p.s when I first read the OP I thought it said sweaty thong....euugh
#11
Kermit2004;6325142
Computer says NO!!!

:lol:
#12
greg_68
She might be better by October and that would have wasted NHS money then.

*sitting here hoping it's nothing serious that won't get better*

p.s when I first read the OP I thought it said sweaty thong....euugh


It's not life threatening but it's a tablet a day for life... it's not going to get go away of you get my drift? :thumbsup:
[mod]#13
I feel sorry for them.............i bet the number of idiots abusing them far outweighs the nice people.

Problem now is everyone thinks they know everyone elses job better than they do. The internet is solely responsible for making people think they are far more intelligent than they really are.
#14
they are trsined not to have a sense of humour too lol
#15
front desk of anywhere is always a wall of ignorance at times

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