Ordered a jacket and a top last week from these guys, got an email saying they were despatched last wednesday.
On Friday i received a different top which i hadn't ordered with the receipt for the jacket enclosed, and they just haven't bothered sending the jacket at all.
Have sent a letter via their complaints procedure 2 days ago, which has been ignored, and also spent half an hour in a queue to their customer services this afternoon before giving up. (i was in work.)
Are they really this bad all the time?
I defo won't be using these sharks again anyway!!