OK guys - sorry bit of a rant here.
Just moved two numbers over to Virgin Media / Virgin Moibile 300mins/300texts for £10 deal. Picked up the SIM cards at a Virgin Media Shop and they were pay monthly SIM Cards. Asked about roaming as I travel alot on bisiness and they said no problem. All well so far.
Then yesterday I had a phone call from VM about the unlock code for my Fly SLT100. Firstly got the speal about its not a real Virgin phone so it will take 30 days to get the codes from Fly but I had to credit my account with £30 first. I explained that I had pay monthly contract and then was told - no you are on PAYG !!!!!
It seems that this deals is some kind of hybrib between PAYG and contract. You have to pass a credit check, sign up to a direct debit and give them a credit card number, but you are then treated as a PAYG customer !!! OK so I can wait a few months as the unlocking is not so urgent.
Then I ask for roaming to be activated. Yes that wll be £150 deposit please ! But I am on a pay monthly contract. No you are not you are PAYG by Direct Debit and we don't trust you not to run up a big bill so either you wait three months 'till we trust you or you pay £150 up front. At this stage I was not best pleased. I have had mobile contracts for over 12 years and have never been refused roaming from the off, or had to pay a deposit.
So I want to research this a bit further. I have also taken out one of the TalkMobile £6 deals for my Dad and they will activate roaming immediately because I have passed the credit check ( my score is over 500) and I pay by DD.
So from experience, what are the poloicies of other networks that you guys have used?
From my experience it has just been a phone call and its activated with 24 hours. But I have never been PAYG or some half way house like Virgin.
BTW looking at VM website if you are a real PAYG custromer you get roaming from the off! Go figure that one!
If it was not such a good deal I would be requesting my PAC codes and goinf to TalkMobile today.
rant over ;-)