argh my 2 hour old dyson is broke - HotUKDeals
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argh my 2 hour old dyson is broke

£0.00 @ Dyson
i ordered the ball from amazon yesterday. i was very supprised to have it turn up this morning. reason for buying was the hose had broken on our old 'hoover', so put it together and did the stairs. th… Read More
izzyboy5 Avatar
7y, 6m agoPosted 7 years, 6 months ago
i ordered the ball from amazon yesterday. i was very supprised to have it turn up this morning. reason for buying was the hose had broken on our old 'hoover', so put it together and did the stairs. the clip that holds the parts together on the hose has broken on one side so you need to hold it in place to stop the suction being lost. do i need to replace the whole hoover or can i get a new part from it? thankyou
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izzyboy5 Avatar
7y, 6m agoPosted 7 years, 6 months ago
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#1
just send it back......get a new 1
#2
If you haven't abused it send it back for exchange. Amazon are great in that respect.

You will be able to print off a post paid lable I think. If I'm wrong I know for sure they will refund your postage.
#3
Give Dyson a ring and they will advise We have a Dyson Ball and its great this is our second Dyson and we have had no problems at all

Helpline no 08705 275104
#4
You need to contact Amazon I would have thought and ask them what to do.
#5
thankyou, i tried to go through amazon on my order but would only give me the option to replace it and wasnt sure i needed to. will give that number a ring thanks
1 Like #6
if you phone dyson, they will send an engineer out to repair it. it wont cost you a penny.
also, the engineer will replace any other part that needs changing for free too! e.g. the wire cord if its running to slow!

oh, dont call the 0870 number, instead go to saynoto0870.com and get the landline number!!
1 Like #7
RoyalT
if you phone dyson, they will send an engineer out to repair it. it wont cost you a penny.
also, the engineer will replace any other part that needs changing for free too! e.g. the wire cord if its running to slow!

oh, dont call the 0870 number, instead go to saynoto0870.com and get the landline number!!


i tried that! it couldnt find a number. :thumbsup:
#8
izzyboy5
i tried that! it couldnt find a number. :thumbsup:


You didn't try very hard ... ;-)
#9
the number that mikebike gave me i put into my 0870 app. it said no landline number
#10
izzyboy5
the number that mikebike gave me i put into my 0870 app. it said no landline number


if you search for dyson....
#11
Dyson - 01666 827272

Always search by name, rather than number.
banned#12
seriously OP - I can't believe you are here asking this kind of question!

you got it from Amazon and after 2 hours it's bust - get on to them and get it sent back and replaced!

some people.................
1 Like #13
mikebike
Give Dyson a ring and they will advise We have a Dyson Ball and its great this is our second Dyson and we have had no problems at all

Helpline no 08705 275104


as the man said, did this the other week and they were great, had an issue with the post but that was due to the Post Office and not Dyson
:thumbsup:
#14
dimebars
seriously OP - I can't believe you are here asking this kind of question!

you got it from Amazon and after 2 hours it's bust - get on to them and get it sent back and replaced!

some people.................


dont give you imput if it offends you that much. all i was asking is if anyone knew of a way to get the piece replaced rather that having to return the hoover....leaving us a few weeks without one. anyway, managed to get through to dyson and they are replacing the piece
#15
Me. I would get amazon to send out a replacement straight away and for them to be picking up the faulty Hoover either at same time but def arrange for a new one next day delivery. Lay it thick tell them of asthma in your household and skin allergies just to make sure they send out a replacement as they should anyways on a 2 hour faulty expensive item
#16
ive had 2 dysons the "best" one lasted 3 months ^^


my advice ...get a refund and get an HENRY :)
#17
dontasciime
Me. I would get amazon to send out a replacement straight away and for them to be picking up the faulty Hoover either at same time but def arrange for a new one next day delivery.


It's not a Hoover :whistling:
#18
peodude
It's not a Hoover :whistling:


Well not if it don't work it aint.

Anyways Dyson is still not how you spell cheap fragile plastic with delusions of grandeur
#19
dontasciime
Anyways Dyson is still not how you spell cheap fragile plastic with delusions of grandeur


Is that why it is the biggest selling vacuum cleaner in the UK?
#20
peodude
Is that why it is the biggest selling vacuum cleaner in the UK?


Speaks volumes, the Sun is the biggest selling newspaper in the UK, it is still rubbish.:roll:
#21
peodude
Is that why it is the biggest selling vacuum cleaner in the UK?


No that is not why.

It's the same reason why people buy Wii consoles because they think they want one only to find them covered in dust in short space of time.

People buy what they want and they have that right but imo it's an overinflated price for cheap looking brittle plastic that breaks far too easily.

It's good to know that someone can step to the mark and defend their hoover / vacuum cleaner, personal tidy assistant's honour :lol

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