Argos Home Delivery you are a disgrace! - HotUKDeals
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Argos Home Delivery you are a disgrace!

zak Avatar
7y, 5m agoPosted 7 years, 5 months ago
Having placed an order some 4 weeks ago for 2 new Sofa's, and being told the items were in stock (and paying for them immediately,) I have been called today to be told they will not fulfill my order.
Now knowing that Argos have a reputation for doing this, i made sure I called them, every week, from day 1 to confirm that there were no issues. Everytime I called, the same response, they'll be in in the next few days.
I finally call them on saturday and funnily enough the order has been delayed till early September. Why?? They don't know.
So they call me today and tell me they can't get stock. Why not? They don't know. Why did they tell me they had stock and not deliver that stock? They don't know. Do they have a live stocking system? They don't know. Do they have a contract and have an order placed with their supplier for mine and the other orders placed from customers? They don't know.
Their answer, you can change your order or you can have a refund. No explanation, no acceptance that they have a problem with how they take orders, and they will always take the money up front before they confirm your order, unlike a lot of companies who take money on despatch.
Your customer service and the service your company supplies is a disgrace!
Other Links From Argos:
zak Avatar
7y, 5m agoPosted 7 years, 5 months ago
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1 Like #1
You were lucky

They delivered mine
#2
dontasciime
You were lucky

They delivered mine
lol:w00t:
banned#3
dontasciime;6102210
You were lucky

They delivered mine

yeah, I reckon OP had a lucky escape :thumbsup:
#4
telephone number - head office

01908690333

at least you can vent your anger - or try to be very very nice - ask for customer services manager - you want interest on your money and something for inconvenience
if they didnt have the stock - they shouldnt have offered - trading standards would be very interested - mis selling


Sara Weller
Argos LTD
489-499 Avebury Boulevard
Central Milton Keynes
MK9 2NW.
#5
sucky
#6
personally would never order a sofa from a catalogue-a picture tells you nothing about the quality at all-you should see it in a showroom first.
#7
Ah, but it's free returns, so that wouldn't be an issue.
I guess I have zero rights in this matter, despite them having sat on my cash for a month.
Customer Services are a joke, we're sorry but we don't know and don't care, refund or take another sofa.

Who is Sarah Weller, and how old is that address?
#8
I had the same problem with a washing machine. 3 months wait and still nothing. Order Cancelled
#9
argos sucks donkey.... feet :p
#10
bad times
#11
dontasciime;6102210
You were lucky

They delivered mine

+1 and I didn't give them the £5 tip! :)
#12
cancel your order and get a refund.bought a suite a couple of years ago and it was sitting on a park bench.cushions went flat after 6 months.there is enough deals out there to avoid argos crap.
#13
I had a bed delivered by Argos Delivery the other week (bought from Homebase but delivered by Argos) Ordered it on the Friday....was delivered on the Monday....no probs at all....every company is gonna have good and bad reviews I would defo give head office a ring and vent....would NOT be impressed!!!!
banned#14
lil_tiger;6103790
I had a bed delivered by Argos Delivery the other week (bought from Homebase but delivered by Argos) Ordered it on the Friday....was delivered on the Monday....no probs at all....every company is gonna have good and bad reviews I would defo give head office a ring and vent....would NOT be impressed!!!!

argos own homebase
#15
contact trading standards office
#16
csiman
argos own homebase


yeah I know....but i was referring to the delivery been the same :?
#17
stuntman9883
contact trading standards office

Do I actually have a leg to stand on though??

And where else can I get a sofa from.
Tried:-
Next
Littlewoods
BHS
Marks & Sparks
SCS
DFS
IKEA
Sofa Sofa, although the reviews of them are not that good.
Harveys

I'm loosing the will to carry on, might just sit on the floor for the next few years!!!! :o)
#18
ClarityofMind
argos sucks donkey.... feet :p


:lol: thats one way of putting it.
#19
dontasciime
You were lucky

They delivered mine


I LOL'D - a lot, must rep you for pure comic genius :-D

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