My parents bought some Christmas lights in store, in Argos, today, similar to these:http://www.argos.co.uk/static/Product/partNumber/2697253/Trail/searchtext%3ECHRISTMAS+TREE+LIGHTS.htm
Anyway, as per what's written online,
Please note that this product is excluded from our 30 Day Money Back Guarantee. This does not affect your statutory rights.
Anyway -- we've dressed the tree and the lights look blue (not white!), and the cables are so thick and ugly, that they now want to take it back to exchange for something else (other lights).
Does anyone have any thoughts on how they can get away with the fact that the sale of the product is exempt from the guarantee? Surely everything purchased in the UK is covered by a 28 day money back guarantee (I thought) which is mandated by the department of trade or something?
Any advice much appreciated..