I bought a TV (£179.99 Samsung) just over 30 days ago and it has a fault but for medical reasons i could not go to the store until today to sort it out.
I was told as it's over 30 days we have to send it off for repair and even though i explained the reasons, i also had a different TV reserved which was 3 times more expensive.
Needless to say i never bought another TV and walked out with the faulty TV.
I know technically they are well within their rights to do this but surely they could use a bit of savvy.
So I'm thinking right you bunch of *******s.
Could i get them on this?
The TV i bought is advertised as 19" screen with a 19" viewable BUT on the box it says the screen is 18.5" so have they sold me something with misleading advertising?
If this could be a way around of exchanging or a refund what could i say to them?