Missed the Watchdog special last night, anyone see it?
Asda has apologised and taken "immediate action" after a BBC investigation found crates used for its home delivery service were dirty.
BBC One's Watchdog programme carried out an undercover investigation after a whistleblower raised concerns. Tests of bacteria levels on crates from 10 different deliveries found that three were "equivalent to dirt levels of a kitchen floor". Two were "extremely dirty" - the same level as a kitchen bin.
The tests were undertaken by a government-accredited microbiology laboratory for the programme. One whistleblower sent Watchdog photos of mould and squashed fruit on the crates, adding that they were used to deliver food to nurseries and nursing homes. One customer showed the programme maggots she found in a cat food box from one Asda delivery.
A spokesman said: "Our customers expect and deserve the highest standard of service. We haven't lived up to this but our customers can trust us to take complaints seriously and do the right thing to resolve them.
"Although some of our policies and procedures have not been followed in these six stores, we have taken immediate action to permanently improve standards across all our home shopping services."
The supermarket said it had ordered the deep cleaning of every home shopping crate and van, and briefing all Asda employees on cleaning and food safety rules.*image/article credit BBC