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Asda grocery query

£0.00 @ Asda
Hi all Whats the best way to contact Asda regarding an error regarding my final bill. They charged me £10 too much as I ordered 9x 568ml Bulmers for [email protected] offer x 3=£60. My online invoice showed £… Read More
lockstock13 Avatar
7y, 6m agoPosted 7 years, 6 months ago
Hi all

Whats the best way to contact Asda regarding an error regarding my final bill.
They charged me £10 too much as I ordered 9x 568ml Bulmers for [email protected] offer x 3=£60. My online invoice showed £60 for a week until I was charged today £70.

I have sent an message from my asda account, Do they ever reply?.

They also never delivered on the day I asked for as the van got stuck in the snow(fair enough), but never got any phone call regarding this.

Will I shop for groceries online again.....no way!

Cheers!!
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lockstock13 Avatar
7y, 6m agoPosted 7 years, 6 months ago
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Comments/page:
#1
best way is to call them on the number in email they send you regarding order confirmation, response is fast if u call not sure if u email thm thou,
good luck and happy new year 2010!
#2
flp14344
best way is to call them on the number in email they send you regarding order confirmation, response is fast if u call not sure if u email thm thou,
good luck and happy new year 2010!


Happy new year to you!!!, I found the number 0844........

I wonder if customer services are working today?
#3
tonygee
Happy new year to you!!!, I found the number 0844........

I wonder if customer services are working today?


i think should be working today,:thumbsup:
#4
Delivery charge fir getting stuck in the snow
#5
they still owe me £!0 for the complete mess they failed to correct last time i used them so good luck with that....theyre a mess as at home delivery.
#6
I've used Asda's home delivery loads of times. No problems whatsoever.
#7
linuxlinks
I've used Asda's home delivery loads of times. No problems whatsoever.


twice ive used it and twice theyve messed it up...:x If they make a mistake fair dos but i expect it put right which they didnt i did...and they said they'd give me £10 as a good will which i havent got.

Staff in store great-home delivery crap

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