Just wondering if anyone has ordered anything from ASOS recently as I ordered a hat on the 2nd of December and still have not received it, it might be due to the backlog which occurred during the bad weather but it has been 8 working days now it should have arrived. Has anyone received a delivery ordered after the 2nd by any chance? and is there a better contact method as ASOS have sent this as a reply to my email.
It would seem that due to the Christmas season, we’ve had an influx of emails and it has meant that we’re not able to resolve all our customers queries as quickly as we would normally like. We don’t want you to wait any longer, so we’ve included some information to help you with your query."