Basically,they have a 4 year old washing machine and bought a 5 year guarantee(I know,I know....)
It has been knackered for 3 weeks now and the engineers that keeps coming are cowboys,after 1st attempt to fix it broke within 10 mins,2nd time had wrong parts and they are now waiting for parts again.
Been 3 weeks with no washing machine,I have offered to buy them another but,he will not have any of it,wanting to use the guarantee etc.
oh and Curry's state that it can be upto 2 months before they would consider replacing with a new one
Curry's CS just pass me from dept to dept on phone,emails are unanswered.
Anyone have any suggestions,ideas of working emails and suchlike
Thanks in advance