I just had Autoglass round to repair a small chip. Two people turned up one was very young so presumed he was training. He carried out the repair with two more people turning up to watch. He then explaned that the windscreen had cracked and was not repairable!
I know I signed before they did the repair that that could happen and that i would have to use my excess to replace the windscreen but if this guy was a newbie and has cracked the windscreen surely this is not normal curcumstances! Should i have to pay of the windscreen to be replaced?