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AVOID VIRGIN!

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2y, 6m agoPosted 2 years, 6 months ago
just had a text and email syaing they made a mistake and will be charging me more for the current tarriff im on :/

Long story short i called up and they admitted they made a mistake but they wouldnt budge and only offered me a higher costing sim deal which just isnt fair so i decided i had enough and told them to stick it !

the sim deal was the £5.00 per month for unlimited calls / texts and 250mb of data for vifrgin customers as seen on here.
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2y, 6m agoPosted 2 years, 6 months ago
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(32) Jump to unreadPost a comment
Comments/page:
banned 10 Likes #1
"I had a bad experience with Virgin so no one should use Virgin, ever"
2 Likes #2
You should also avoid Lions, they bite and stuff. HTH.
1 Like #3
the bleeders :p
3 Likes #4
And cake,it made me fat ......once!
#5
I have that deal.. Hope they don't cancel mine! oO
2 Likes #6
I always find that with Virgin you have to speak gently to caress the mind and fully appreciate what you are wanting

Then enter into a Virgin service slowly but with a little force

Do not just rush in and bang about thinking you are on to a winner or else you will come to an end very quickly

Take your time and appreciate the Virgin service and it will be OK
banned 2 Likes #7
So let me get this right.

Virgin made a mistake and everyone should boycott them? Thousands should lose their job into the bargain.

Get a life will you? They made a mistake get over it.
1 Like #8
I enjoyed my Virgin when i first got into it, obviously over time I have used it more until more recently I just seem to hammer it when I need to, I do not think I appreciate it anymore, Although now i am think about everything everywhere, and it just doesn't seem fair to what was my Virgin.
3 Likes #9
haritori
I enjoyed my Virgin when i first got into it, obviously over time I have used it more until more recently I just seem to hammer it when I need to, I do not think I appreciate it anymore, Although now i am think about everything everywhere, and it just doesn't seem fair to what was my Virgin.

Learn to love yourself, & beat your addiction.
#10
raptorcigs
And cake,it made me fat ......once!

That made me smile!
#11
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"


Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!
2 Likes #12
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"


Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!

I would.

But then i'm a spiteful **** X)
banned 2 Likes #13
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!

I work alongside customer services so I know haha!

Put it this way: You're either happy with your service or you're not.

Thing is if you're not happy then you're far more likely to report a negative experience than a positive one.

Say a service works as it should. Netflix, Xbox Live, water, gas, electricity etc. Do you call up he company and tell them they're doing a good job when it's working as it should? No!! When it works we take it for granted and we say nothing of it. When it stops working, however, that's when we speak up. Hence online opinion is generally negatively biased.

Edited By: KillFelix on Jul 10, 2014 03:03: Youre
#14
Virgin have given me bad service a couple of times over the years, both times I complained to them rather than on a public forum and got compensation out of it.

True story.
#15
no doubt the op rang up and started immediately frothing down the phone so VM did everything they could for them to leave :)
#16
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!
Whoooooosh! - DOH! :)
#17
OKAYYYYYYYYYYYYYYYYYYYYYYYY
1 Like #18
KillFelix
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!

I work alongside customer services so I know haha!

Put it this way: You're either happy with your service or you're not.

Thing is if you're not happy then you're far more likely to report a negative experience than a positive one.

Say a service works as it should. Netflix, Xbox Live, water, gas, electricity etc. Do you call up he company and tell them they're doing a good job when it's working as it should? No!! When it works we take it for granted and we say nothing of it. When it stops working, however, that's when we speak up. Hence online opinion is generally negatively biased.

Actually I work in customer service myself too! And a lot if company's tend to have surveys you can do on your experience / service and I know how good it feels to receive a nice comment etc so I actually do I will ask for their names or try and look on their badge so I can write how was good and I never complain because I don't think I would be able to control myself so I generally let bad experiences go and like writing about someone how has made me smile etc and if my tv or whatever went down I would never ring anyone up ranting and raving as were all only human and mistakes are made and servers do go down it's life!
#19
XOXJADEXOX
KillFelix
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!

I work alongside customer services so I know haha!

Put it this way: You're either happy with your service or you're not.

Thing is if you're not happy then you're far more likely to report a negative experience than a positive one.

Say a service works as it should. Netflix, Xbox Live, water, gas, electricity etc. Do you call up he company and tell them they're doing a good job when it's working as it should? No!! When it works we take it for granted and we say nothing of it. When it stops working, however, that's when we speak up. Hence online opinion is generally negatively biased.

Actually I work in customer service myself too! And a lot if company's tend to have surveys you can do on your experience / service and I know how good it feels to receive a nice comment etc so I actually do I will ask for their names or try and look on their badge so I can write how was good and I never complain because I don't think I would be able to control myself so I generally let bad experiences go and like writing about someone how has made me smile etc and if my tv or whatever went down I would never ring anyone up ranting and raving as were all only human and mistakes are made and servers do go down it's life!
and breathe! oO
1 Like #20
XOXJADEXOX
KillFelix
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!

I work alongside customer services so I know haha!

Put it this way: You're either happy with your service or you're not.

Thing is if you're not happy then you're far more likely to report a negative experience than a positive one.

Say a service works as it should. Netflix, Xbox Live, water, gas, electricity etc. Do you call up he company and tell them they're doing a good job when it's working as it should? No!! When it works we take it for granted and we say nothing of it. When it stops working, however, that's when we speak up. Hence online opinion is generally negatively biased.

Actually I work in customer service myself too! And a lot if company's tend to have surveys you can do on your experience / service and I know how good it feels to receive a nice comment etc so I actually do I will ask for their names or try and look on their badge so I can write how was good and I never complain because I don't think I would be able to control myself so I generally let bad experiences go and like writing about someone how has made me smile etc and if my tv or whatever went down I would never ring anyone up ranting and raving as were all only human and mistakes are made and servers do go down it's life!

For every one person like you there are 1,000+ people who will not report a positive experience. Just because you do it, it does not mean that it is commonplace.
#21
RossD89
XOXJADEXOX
KillFelix
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!

I work alongside customer services so I know haha!

Put it this way: You're either happy with your service or you're not.

Thing is if you're not happy then you're far more likely to report a negative experience than a positive one.

Say a service works as it should. Netflix, Xbox Live, water, gas, electricity etc. Do you call up he company and tell them they're doing a good job when it's working as it should? No!! When it works we take it for granted and we say nothing of it. When it stops working, however, that's when we speak up. Hence online opinion is generally negatively biased.

Actually I work in customer service myself too! And a lot if company's tend to have surveys you can do on your experience / service and I know how good it feels to receive a nice comment etc so I actually do I will ask for their names or try and look on their badge so I can write how was good and I never complain because I don't think I would be able to control myself so I generally let bad experiences go and like writing about someone how has made me smile etc and if my tv or whatever went down I would never ring anyone up ranting and raving as were all only human and mistakes are made and servers do go down it's life!

For every one person like you there are 1,000+ people who will not report a positive experience. Just because you do it, it does not mean that it is commonplace.

I didn't say it was! I was responding to the comment that about more people are likely to complain than report a good experience / service which I totally agree with but my point was that I don't! I mean I was out for a meal and the waitress burnt me and spilt stuff all over my dress and didn't even apologise but did I complain no because I'd probably hit the roof and I'd probably just get myself upset but I certainly will let someone know how happy that's alls I was saying so am not too sure what your getting at?
#22
chocci
XOXJADEXOX
KillFelix
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!

I work alongside customer services so I know haha!

Put it this way: You're either happy with your service or you're not.

Thing is if you're not happy then you're far more likely to report a negative experience than a positive one.

Say a service works as it should. Netflix, Xbox Live, water, gas, electricity etc. Do you call up he company and tell them they're doing a good job when it's working as it should? No!! When it works we take it for granted and we say nothing of it. When it stops working, however, that's when we speak up. Hence online opinion is generally negatively biased.

Actually I work in customer service myself too! And a lot if company's tend to have surveys you can do on your experience / service and I know how good it feels to receive a nice comment etc so I actually do I will ask for their names or try and look on their badge so I can write how was good and I never complain because I don't think I would be able to control myself so I generally let bad experiences go and like writing about someone how has made me smile etc and if my tv or whatever went down I would never ring anyone up ranting and raving as were all only human and mistakes are made and servers do go down it's life!
and breathe! oO

Ha you can't on these things people always wanna pick at anything you say good or bad I don't understand!! I was just trying to say I don't complain but I do praise people which isn't a bad thing! Jheeze back to breathing.... Deep breathing lol
#23
Shengis
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!
I would.

But then i'm a spiteful **** X)

Won't pay attention to any deals posted by you then haha
#24
XOXJADEXOX
chocci
XOXJADEXOX
KillFelix
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!

I work alongside customer services so I know haha!

Put it this way: You're either happy with your service or you're not.

Thing is if you're not happy then you're far more likely to report a negative experience than a positive one.

Say a service works as it should. Netflix, Xbox Live, water, gas, electricity etc. Do you call up he company and tell them they're doing a good job when it's working as it should? No!! When it works we take it for granted and we say nothing of it. When it stops working, however, that's when we speak up. Hence online opinion is generally negatively biased.

Actually I work in customer service myself too! And a lot if company's tend to have surveys you can do on your experience / service and I know how good it feels to receive a nice comment etc so I actually do I will ask for their names or try and look on their badge so I can write how was good and I never complain because I don't think I would be able to control myself so I generally let bad experiences go and like writing about someone how has made me smile etc and if my tv or whatever went down I would never ring anyone up ranting and raving as were all only human and mistakes are made and servers do go down it's life!
and breathe! oO

Ha you can't on these things people always wanna pick at anything you say good or bad I don't understand!! I was just trying to say I don't complain but I do praise people which isn't a bad thing! Jheeze back to breathing.... Deep breathing lol
just need a bit of punctuation fella to make yourself clear :)

Edited By: chocci on Jul 10, 2014 17:41
#25
chocci
XOXJADEXOX
chocci
XOXJADEXOX
KillFelix
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!

I work alongside customer services so I know haha!

Put it this way: You're either happy with your service or you're not.

Thing is if you're not happy then you're far more likely to report a negative experience than a positive one.

Say a service works as it should. Netflix, Xbox Live, water, gas, electricity etc. Do you call up he company and tell them they're doing a good job when it's working as it should? No!! When it works we take it for granted and we say nothing of it. When it stops working, however, that's when we speak up. Hence online opinion is generally negatively biased.

Actually I work in customer service myself too! And a lot if company's tend to have surveys you can do on your experience / service and I know how good it feels to receive a nice comment etc so I actually do I will ask for their names or try and look on their badge so I can write how was good and I never complain because I don't think I would be able to control myself so I generally let bad experiences go and like writing about someone how has made me smile etc and if my tv or whatever went down I would never ring anyone up ranting and raving as were all only human and mistakes are made and servers do go down it's life!
and breathe! oO

Ha you can't on these things people always wanna pick at anything you say good or bad I don't understand!! I was just trying to say I don't complain but I do praise people which isn't a bad thing! Jheeze back to breathing.... Deep breathing lol
just need a bit of punctuation fella to make yourself clear :)

Cba with that! :-) and fella?! :-S
#26
XOXJADEXOX
chocci
XOXJADEXOX
chocci
XOXJADEXOX
KillFelix
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!

I work alongside customer services so I know haha!

Put it this way: You're either happy with your service or you're not.

Thing is if you're not happy then you're far more likely to report a negative experience than a positive one.

Say a service works as it should. Netflix, Xbox Live, water, gas, electricity etc. Do you call up he company and tell them they're doing a good job when it's working as it should? No!! When it works we take it for granted and we say nothing of it. When it stops working, however, that's when we speak up. Hence online opinion is generally negatively biased.

Actually I work in customer service myself too! And a lot if company's tend to have surveys you can do on your experience / service and I know how good it feels to receive a nice comment etc so I actually do I will ask for their names or try and look on their badge so I can write how was good and I never complain because I don't think I would be able to control myself so I generally let bad experiences go and like writing about someone how has made me smile etc and if my tv or whatever went down I would never ring anyone up ranting and raving as were all only human and mistakes are made and servers do go down it's life!
and breathe! oO

Ha you can't on these things people always wanna pick at anything you say good or bad I don't understand!! I was just trying to say I don't complain but I do praise people which isn't a bad thing! Jheeze back to breathing.... Deep breathing lol
just need a bit of punctuation fella to make yourself clear :)

Cba with that! :-) and fella?! :-S
fine by me

just makes you look like illiterate and lazy
#27
chocci
XOXJADEXOX
chocci
XOXJADEXOX
chocci
XOXJADEXOX
KillFelix
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!

I work alongside customer services so I know haha!

Put it this way: You're either happy with your service or you're not.

Thing is if you're not happy then you're far more likely to report a negative experience than a positive one.

Say a service works as it should. Netflix, Xbox Live, water, gas, electricity etc. Do you call up he company and tell them they're doing a good job when it's working as it should? No!! When it works we take it for granted and we say nothing of it. When it stops working, however, that's when we speak up. Hence online opinion is generally negatively biased.

Actually I work in customer service myself too! And a lot if company's tend to have surveys you can do on your experience / service and I know how good it feels to receive a nice comment etc so I actually do I will ask for their names or try and look on their badge so I can write how was good and I never complain because I don't think I would be able to control myself so I generally let bad experiences go and like writing about someone how has made me smile etc and if my tv or whatever went down I would never ring anyone up ranting and raving as were all only human and mistakes are made and servers do go down it's life!
and breathe! oO

Ha you can't on these things people always wanna pick at anything you say good or bad I don't understand!! I was just trying to say I don't complain but I do praise people which isn't a bad thing! Jheeze back to breathing.... Deep breathing lol
just need a bit of punctuation fella to make yourself clear :)

Cba with that! :-) and fella?! :-S
fine by me

just makes you look like illiterate and lazy

This coming from someone who hasn't punctuated any of their comment? Bahahaha
#28
XOXJADEXOX
chocci
XOXJADEXOX
chocci
XOXJADEXOX
chocci
XOXJADEXOX
KillFelix
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!

I work alongside customer services so I know haha!

Put it this way: You're either happy with your service or you're not.

Thing is if you're not happy then you're far more likely to report a negative experience than a positive one.

Say a service works as it should. Netflix, Xbox Live, water, gas, electricity etc. Do you call up he company and tell them they're doing a good job when it's working as it should? No!! When it works we take it for granted and we say nothing of it. When it stops working, however, that's when we speak up. Hence online opinion is generally negatively biased.

Actually I work in customer service myself too! And a lot if company's tend to have surveys you can do on your experience / service and I know how good it feels to receive a nice comment etc so I actually do I will ask for their names or try and look on their badge so I can write how was good and I never complain because I don't think I would be able to control myself so I generally let bad experiences go and like writing about someone how has made me smile etc and if my tv or whatever went down I would never ring anyone up ranting and raving as were all only human and mistakes are made and servers do go down it's life!
and breathe! oO

Ha you can't on these things people always wanna pick at anything you say good or bad I don't understand!! I was just trying to say I don't complain but I do praise people which isn't a bad thing! Jheeze back to breathing.... Deep breathing lol
just need a bit of punctuation fella to make yourself clear :)

Cba with that! :-) and fella?! :-S
fine by me

just makes you look like illiterate and lazy

This coming from someone who hasn't punctuated any of their comment? Bahahaha
at least I dont write 200 words in one sentence that are practically unreadable

Bahahaha - are you five years old? oO
#29
chocci
XOXJADEXOX
chocci
XOXJADEXOX
chocci
XOXJADEXOX
chocci
XOXJADEXOX
KillFelix
XOXJADEXOX
KillFelix
"I had a bad experience with Virgin so no one should use Virgin, ever"

Well you ain't gonna recommend a company etc that has done you wrong are you! Duh!

I work alongside customer services so I know haha!

Put it this way: You're either happy with your service or you're not.

Thing is if you're not happy then you're far more likely to report a negative experience than a positive one.

Say a service works as it should. Netflix, Xbox Live, water, gas, electricity etc. Do you call up he company and tell them they're doing a good job when it's working as it should? No!! When it works we take it for granted and we say nothing of it. When it stops working, however, that's when we speak up. Hence online opinion is generally negatively biased.

Actually I work in customer service myself too! And a lot if company's tend to have surveys you can do on your experience / service and I know how good it feels to receive a nice comment etc so I actually do I will ask for their names or try and look on their badge so I can write how was good and I never complain because I don't think I would be able to control myself so I generally let bad experiences go and like writing about someone how has made me smile etc and if my tv or whatever went down I would never ring anyone up ranting and raving as were all only human and mistakes are made and servers do go down it's life!
and breathe! oO

Ha you can't on these things people always wanna pick at anything you say good or bad I don't understand!! I was just trying to say I don't complain but I do praise people which isn't a bad thing! Jheeze back to breathing.... Deep breathing lol
just need a bit of punctuation fella to make yourself clear :)

Cba with that! :-) and fella?! :-S
fine by me

just makes you look like illiterate and lazy

This coming from someone who hasn't punctuated any of their comment? Bahahaha
at least I dont write 200 words in one sentence that are practically unreadable

Bahahaha - are you five years old? oO


Unreadable but yet your able to respode? Interesting.. And not far off ;)
#30
DarkEnergy2012
the bleeders :p

If a Virgin doesn't bleed, you're not doing it right.
#31
Shengis
You should also avoid Lions, they bite and stuff. HTH.

http://iruntheinternet.com/lulzdump/images/arab-guy-kicks-friend-over-box-into-leopard-1400511290d.gif
#32
dunno where virgin are getting their staff from but they have gone down the pan over the few years.

i cancelled my service withe them, gave them notice and they then put a bad marker on my credit file.

complained and they never responded to emails etc

they refused to compensate me so i took the complaint to the cisca and they paid up £100 very quickly then

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