B&Q 20% off weekend. What a bunch of thieving *******s - HotUKDeals
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B&Q 20% off weekend. What a bunch of thieving *******s

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Bought a load of stuff in B&Q today and went to use the self-serve till foolishly assuming the 20% would be taken off by the system. No Siree. Everything went through at full price and when I queried …
kingy58 Avatar
7y, 5d agoPosted 7 years, 5 days ago
Bought a load of stuff in B&Q today and went to use the self-serve till foolishly assuming the 20% would be taken off by the system. No Siree. Everything went through at full price and when I queried it the assistant told me I had to 'request the discount from an assistant before I started'! What a con. I wonder how many people left the store assuming they had received a discount but hadn't? I went straight to customer services and returned everything and then re-bought it with the discount! Got to get up earlier than that to fool me!!
kingy58 Avatar
7y, 5d agoPosted 7 years, 5 days ago
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Comments/page:
#1
wow that's disgraceful. If that's what they expect they should have someone standing by the self serve tills automatically doing it for everyone
banned#2
sounds like the assistant wanted to blame you for their mistake

of course you didnt need to ask, but im sure caught a few people in it
#3
Little Munchkin;8169240
wow that's disgraceful. If that's what they expect they should have someone standing by the self serve tills automatically doing it for everyone

+1

how are you?
#4
The girl at customer services even had the gall to say that 'not everybody wants the discount, so you have to request it!'
#5
The discount doesnt come off automatically. If you pay at a manned paypoint they run all the stuff through and if it's over £50 scan a barcode and the discount comes off. So yes it makes sense this would happen on the self serve.
#6
its a joke, went in to buy a pressure washer 2nite and the one we wanted was marked down as clearance, took it to till thinking BARGAIN! until we were told we couldnt get the 20% off clearance items :x it ended up more expensive than it wouldve been with the 20% off.....no doubt clearance sticker will be off 2moro - conmen!
#7
kingy58
The girl at customer services even had the gall to say that 'not everybody wants the discount, so you have to request it!'

hahaha yes i'd like to pay full price for my shopping today. Oh no i don't want 20% off full price it is for me :giggle:
harlzter
+1

how are you?

I'm good thanks, how are you? :)
#8
quality - must have been a polititian who didn't want the discount "er no thanks it going on my expenses" ;-)
banned#9
I still think back to a few years ago, when i bought a load of kitchen units, a sink, taps

all the items all stacked high on a big trolley, when they scanned them they didnt scan the sink or the taps
about 200 quids worth. Needless to say, I didnt help them on their error, and quickly made my exit.
#10
Damn, been wondering when the next B&Q discount weekend was...guess I just missed it. I'm going to have to take my dad on Wednesday for his OAP 10% off instead lol.
#11
In my store today their was a sign on every self serve till, stating if you spend over £50 you can get a 20% discount, please see member of staff for assistance.... no big deal if you can read.
#12
We don't have self serve tills in Harlow.
#13
jubbyme
I still think back to a few years ago, when i bought a load of kitchen units, a sink, taps

all the items all stacked high on a big trolley, when they scanned them they didnt scan the sink or the taps
about 200 quids worth. Needless to say, I didnt help them on their error, and quickly made my exit.


Haha we got half a greenhouse this way! :-D
banned#14
Maybe she was ****** at you for going to a self serve counter and doing her boyfriend out of a job?
#15
Kerz67
its a joke, went in to buy a pressure washer 2nite and the one we wanted was marked down as clearance, took it to till thinking BARGAIN! until we were told we couldnt get the 20% off clearance items :x it ended up more expensive than it wouldve been with the 20% off.....no doubt clearance sticker will be off 2moro - conmen!


It does say not available on local markdowns, if it was a HQ markdown then it would have been fine.

Always been that way at B+Q IIRC , certainly was when i worked there 15 years ago

"
Terms & Conditions

*Terms and conditions: Excludes, installation services, delivery charges, partnerships, gift & discount cards and nextday.diy.com. Cannot be used in conjunction with ‘Big book of deals’, trade discount card or Tradepoint. Reductions will be made at checkout. £50 to be spent in a single transaction. Discount on Reserve & Collect will be applied at checkout in store. The offer excludes appliance care. This offer cannot be used in conjunction with any other promotion, trade discount card or Diamond and Privilege Card, TradePoint, servicing repair delivery or installation of goods or in concessions or with B&Q staff discount card. The discount excludes any interest-free loan offers. The discount excludes store discount excludes store mark down items. £50 to be spent in a single transaction. In order to qualify for the discount when using reserve and collect, you must reserve and collect your order by Sunday 21st March 2010.
"
#16
scoff;8169698
In my store today their was a sign on every self serve till, stating if you spend over £50 you can get a 20% discount, please see member of staff for assistance.... no big deal if you can read.

There was a barcode sellotaped under the screen but absolutely nothing written up about having to scan it. The assistant said I should have scanned it before I started; had those instructions not been written in invisible ink, maybe the general public might have found reading them slightly easier.

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