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Bank Charges

caraluvskittens Avatar
banned7y, 10m agoPosted 7 years, 10 months ago
So...at the weekend the OH got a statement. Two direct debits had been returned, even though the money he tranferred in a few days before went in later that same day when the direct debits came out. One was for £1.60, and they charged him 30 quid for this! The another 30 quid charge for the other returned direct debit of £30 - so he got a 60 pound charge altogether. He rang up to complain but they said nothing could be done and he has to pay it (have the money in his account) by the 1st April. I though all this bank charge malarkey had stopped or changed? Can anyone shed any light on what the policy for charges is and if they can be claimed back?

The carp bank by the way was nationwide.
caraluvskittens Avatar
banned7y, 10m agoPosted 7 years, 10 months ago
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#2
Just give them a call again - they always reverse at least one as a courtesy (for me). If you can't get it all back then fingers crossed on the bank charges ruling :)
#3
Yup by the way most banks are carp like this, I had Halifax charge me twice when Marshall Ward took double what they should have, Halifax said they wouldn't refund and also that all refunds for bank charges would be placed on hold because of a trial, I asked why they keep charging then if it was on trial and she put the phone down.
banned#4
Sweeping comment complaining about Banks and how they abuse poor poor account holders.

He didn't have the money when the debits were presented. Simple! You'd prefer they were bounced?

He borrowed money from the Bank to pay these, & the Bank, rightly, charged you for it!

What's to reclaim!?

If it's a timing issue then that's under your control.

I wish people would wake up.
#5
gerrygedder1
Sweeping comment complaining about Banks and how they abuse poor poor account holders.

He didn't have the money when the debits were presented. Simple! You'd prefer they were bounced?

He borrowed money from the Bank to pay these, & the Bank, rightly, charged you for it!

What's to reclaim!?

If it's a timing issue then that's under your control.

I wish people would wake up.


Excellent first post Mr Bank Manager
#6
gerrygedder1
Sweeping comment complaining about Banks and how they abuse poor poor account holders.

He didn't have the money when the debits were presented. Simple! You'd prefer they were bounced?

He borrowed money from the Bank to pay these, & the Bank, rightly, charged you for it!

What's to reclaim!?

If it's a timing issue then that's under your control.

I wish people would wake up.


And presenting th case for the banks...
So it really takes £30 for a bank to loan money?? No. Simple. How much percent interest is that they are charging on a £1.60 overdraft? Should that be legal? No. Banks are allowed to invest OUR money where they like. Then, when they invest it in the wrong places, rather then dig their own way out of it, they ask us to bail them out. Should they be allowed to do this? No.
banned#7
gerrygedder1
Sweeping comment complaining about Banks and how they abuse poor poor account holders.

He didn't have the money when the debits were presented. Simple! You'd prefer they were bounced?

He borrowed money from the Bank to pay these, & the Bank, rightly, charged you for it!

What's to reclaim!?

If it's a timing issue then that's under your control.

I wish people would wake up.


No....the direct debits DID NOT get paid either. The bank returned them and then charged him a fee, Stupid
banned#8
Don't work for a Bank...just have a dislike for the whinging classes that think the world owes them. It's not up to the Bank to justify the charge..at ALL! They publicise their tariff! Would you all like to be spoon-fed? Of course you would.............otherwise you wouldn't be able to whinge!

Take some responsibility for yourself and yr actions.............
banned#9
And this 'returning debits' happens via 'free magic'? No. It costs. You pay for it. It's clear who's the stupid one.
#10
gerrygedder1
And this 'returning debits' happens via 'free magic'? No. It costs. You pay for it. It's clear who's the stupid one.



How to win friends and influence people,you're worse than i am:whistling:
#11
gerrygedder1;4652205
Don't work for a Bank...just have a dislike for the whinging classes that think the world owes them. It's not up to the Bank to justify the charge..at ALL! They publicise their tariff! Would you all like to be spoon-fed? Of course you would.............otherwise you wouldn't be able to whinge!

Take some responsibility for yourself and yr actions.............

how do you justify the bank charging me £35 for not having an extra £2 in my account to pay a direct debit & not paying it? :? they really take the pee:x
#12
gerrygedder1
Don't work for a Bank...just have a dislike for the whinging classes that think the world owes them. It's not up to the Bank to justify the charge..at ALL! They publicise their tariff! Would you all like to be spoon-fed? Of course you would.............otherwise you wouldn't be able to whinge!

Take some responsibility for yourself and yr actions.............


So we should just keep quiet about everything and hope that the silent protest changes the world? or how about the bank taking a charge and then charging you because their charge took you back over your overdraft? that's fair is it? my ass it is.
#13
The amounts they charge are far too high but gerry is right we all have access to the terms and conditions of the account, most banks do let you off when you call if its not a regular thing just a shame gerry can't articulate himself in a friendlier way
#14
tinkerbell28
I can actually see the point of Gerry in a roundabout kind of way. The banks are a business and have to make money especially after loosing it all by being carless. No of course it does not cost that much, BUT if banks drop charges they will have to make charges elsewhere. For example charging for just the use of the account, or to draw cash, the end of free banking. I would rather people were charged more for not being careful rather than everyone have to pay for it.
The bank bail out is a different matter, but it would of been a national disater if they were allowed to go to the wall, whether the bail out was morally right is something else.
Op banks at the mo are not giving refunds on charges back automatically as they are waiting on an appeal on the ruling for charges.
If it was a first offence most banks give the first charge back at least. I know barclays would not have charged you aslong as you credit the same day, so I would say the bank was harsh if the money was credited the same day.


The banks actually do not make huge amounts of money this way. Banks make money by investing the money you invest with them elsewhere, such as loans, mortgages etc etc. This is how they can pay you interest on your account. You would not see the end of free banking if charges were scraped (or made proportianate). The banking market is very competitive, with banks offereing to credit you money in your account if you are willing to open an account with them. They are not getting this money from bank charges.

I know I said it is not right we bailed them out, but I do agree that we should have done. I agree it would have been disastrous if the banks had collapsed, and if the government plays it right the tax payer stands to make a lot of money out of it as well.
#15
dmissy13
The amounts they charge are far too high but gerry is right we all have access to the terms and conditions of the account, most banks do let you off when you call if its not a regular thing just a shame gerry can't articulate himself in a friendlier way


I agree, their charges are extortionate but they always provide terms and conditions/rate tariffs so everyone knows what the charges are when they open an account or if they change they have to send a new one out by law, we bank with First Direct and are always getting rate change letters.

The system is all automated so any money to cover payments has to be in the day before a payment is due as the computer isn't psychic, it can't tell if money is going to be paid in later that afternoon. I think it's a shame that all this fuss is being made about the charges and the banks may have to repay all of it, goodness only knows what that will do to the banking system which is in a bad enough state as it is, and yes this would apply to me to and I would be really cheesed off if I got bank charges but it would serve me right.

Having said that, from working in a bank (and I don't anymore), try ringing them back and being really polite saying that it was a simple mistake and money was paid in the same day, is there any way of getting the charges back. It is possible to refund so don't be fobbed off, but if this isn't your first time then I doubt you'd get them back, if it is the first time it's happened and you get the right person, then I think you'll probably get them refunded but, like I said, be polite, don't get stroppy or you'll have no chance.

Good luck!!
#16
Roolz iz roolz, pay da man!
#17
Annie1508
I think it's a shame that all this fuss is being made about the charges and the banks may have to repay all of it, goodness only knows what that will do to the banking system which is in a bad enough state as it is, and yes this would apply to me to and I would be really cheesed off if I got bank charges but it would serve me right.


People will get that money, and then either a) put it back in the bank in the form of savings (which the bank then goes off and invests somewhere), or b) people will spend it, which will (hopefully) help stimulate the economy.
The banks are unlikely to lose, as if they did get into serious trouble the government will help them out.
#18
tinkerbell28
The point is though if banks are made to refund everyone, what happens, they will have to claw the money back somehow. Everyone would end up paying the price, more costs, higher taxes as if you say the government just hands the money over. IMO that's not fair and why should that happen to those that have been financially careful.
I think the bank charges are ludicrous, but people know what they are signing up for, it's all about personal responsibility IMO.


My point exactly!! This could happen with anything, it will be parking fines being refunded next, one of which I received recently and yes I was completely cheesed off but it served me right, I broke the rules and had to pay the fine, exactly the same as should apply with bank charges.
banned#19
Annie1508
My point exactly!! This could happen with anything, it will be parking fines being refunded next, one of which I received recently and yes I was completely cheesed off but it served me right, I broke the rules and had to pay the fine, exactly the same as should apply with bank charges.


it does, the banks broke the rules by charging more than they legally were allowed so its likely at some point in the future they will have to pay the charges back.

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