Customer for 30yrs, never had a problem before. It might seem trivial to most, but am fed up with these eejits lately.
They have texted me again today (this is the 3rd card in as many months) that they are issuing a new debit card.
No explanation as to why (If they are concerned shouldn't I be informed to prevent further occurrences?)
No detail on which company/transaction has caused the concern.
No information as to which account or which card?
You can ring the number but they wont tell you anything. They've blocked a few purchases too (yr ago before the card reissuing stupidness), they blocked a misprice once so I was not at all happy with that.
Sent a complaint off, so who should I move my account to?..Or are they all doing the same.