Bit of advice if you would be so kind. I ordered a new washing machine on 26th Nov and they gave me an expected delivery date of 10th Dec. They emailed me on the 6th Dec and said that the delivery date had been put back to 12th Dec. Got a call today (the 11th Dec) at 7.15pm saying they cannot deliver and will contact me to re-arrange delivery. Booked a day off work especially to wait in for it. Is telling me at 7.15pm the evening before acceptable?
Any ideas how I should tackle this?