bensonsworld trouble with customer service - HotUKDeals
We use cookie files to improve site functionality and personalisation. By continuing to use HUKD, you accept our cookie and privacy policy.
Get the HUKD app free at Google Play

Search Error

An error occurred when searching, please try again!

Login / Sign UpSubmit

bensonsworld trouble with customer service

VeryVery Avatar
9y, 1m agoPosted 9 years, 1 month ago
Right then firstly i purcased something from them and it arrived within a week however we no longer want the item in question so we emailed bensonsworld roughly 7 times within the first week and got no reply, We tried to phone them and it was always either engaged or no answer.

Anyone got any ideas on what to do as i cant really return it without a RAN can i?

VeryVery Avatar
9y, 1m agoPosted 9 years, 1 month ago

All Comments

(2) Jump to unreadPost a comment
I think you should've sent a recorded letter to them within the first 7 days. You may be able to argue with them that it's their fault for not responding but I think officially you have to notify them in writing within 7 days.
Not much help now, but in future always follow things by a recorded letter as soon as

Post a Comment

You don't need an account to leave a comment. Just enter your email address. We'll keep it private.

...OR log in with your social account

...OR comment using your social account

Thanks for your comment! Keep it up!
We just need to have a quick look and it will be live soon.
The community is happy to hear your opinion! Keep contributing!