I have been trying to pay my bill for almost 3 weeks, but the automated system is useless and the advisors dont understand English so I cant get anywhere.
I got a red bill today telling me I have been charged a late payment fee! I tried phoning to complain to see outgoing calls are barred.
This is taking the **** as I have been trying to pay and getting nowhere.
Whats the best email address to complain to.