Probably not get much sympathy here - I know the general misc consensus is gambling is bad - but just had to vent.
Yesterday, Betfair's cash out facility was down for the last half of the afternoon's footie. Lost quite a bit of potential winnings as I only needed a Sunderland goal for the whole of the second half - would ordinarily have got a substantial cash out offer.
Live chat have been less then helpful. Not only no offer of compensation, but not even an apology, simply saying that cash out isn't a given.
They get a lot of trade from me, but I'll be voting with my wallet. I'd urge anyone else who was affected to submit a complaint and consider their choice of bookmaker.