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Betfair warning - inactive account charges!

£0.00 @ Betfair
Betfair are now going to charge £5 a month for inactive accounts which have credit in them. Warning for those who dont use it much... especially if you opened it just for quidco! Applies if …
Babbler Avatar
6y, 2m agoPosted 6 years, 2 months ago
Betfair are now going to charge £5 a month for inactive accounts which have credit in them.

Warning for those who dont use it much... especially if you opened it just for quidco!

Applies if you dont log in for 13 months or havent done so.


We've noticed that it's been a while since you've been active on Betfair, so we thought we should remind you that you still have money in your account.
You should be aware that Betfair administers an Inactive Account Fee on accounts that have been inactive for 13 months*. As you have been inactive for at least 12 months, you'll need to engage in activity on your account** by the end of this month to avoid incurring the fee.
Other Links From Betfair:
Babbler Avatar
6y, 2m agoPosted 6 years, 2 months ago
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#1
I just got the same email, I dont even use that acount, dont know my login lol, and certainly didnt realise I had money in it....

I'm gonna put a bet on that the team top of the league at xmas won't be in the top 5 at end of season.
1 Like #2
hmmm, I just got the same email, after fiddling around to find the right login I had £10 in there, withdrawn to my bank. I'm treating it as a christmas present because I'm too tight just to forget about having £10 in an account I probably only opened to take advantage of a free bet.
#3
Exactly. The idiots are going to lose trade due to this. Why charge a fee when someone has credit in account. This will backfire on them.
#4
Babbler
Exactly. The idiots are going to lose trade due to this. Why charge a fee when someone has credit in account. This will backfire on them.

imagine all those who dont have access to email accounts they signed upto? I think they'll make a tidy sum to be honest.
#5
MinstrelMan
Babbler
Exactly. The idiots are going to lose trade due to this. Why charge a fee when someone has credit in account. This will backfire on them.


imagine all those who dont have access to email accounts they signed upto? I think they'll make a tidy sum to be honest.


That is what they are relying on.
#6
got the same email-withdrew my balance-bye bye betfair
#7
So just delete the Account ?
#8
can't remember my login details, not had the email yet though
#10
Babbler
MinstrelMan
Babbler
Exactly. The idiots are going to lose trade due to this. Why charge a fee when someone has credit in account. This will backfire on them.
imagine all those who dont have access to email accounts they signed upto? I think they'll make a tidy sum to be honest.
That is what they are relying on.

its pretty obvious people have forgotten about it, and they're only taking money off those with credit they can then purge them from the system, I dont see any harm on their part.
[mod]#11
Emptied my account............will use someone else. :)
#12
MinstrelMan
Babbler
MinstrelMan
Babbler
Exactly. The idiots are going to lose trade due to this. Why charge a fee when someone has credit in account. This will backfire on them.
imagine all those who dont have access to email accounts they signed upto? I think they'll make a tidy sum to be honest.
That is what they are relying on.


its pretty obvious people have forgotten about it, and they're only taking money off those with credit they can then purge them from the system, I dont see any harm on their part.


Lol - well now lots of people will be withdrawing their money instead and Betfair will have to pay them the money :)
[mod]#13
Don't have to look at that smug **** Andy Gray anymore either now :D
#14
Oh - and I want to ask them what money? My account is empty and I got the same email saying I have money in my account! lol
#15
Had the same email forgot my username tho so will have to phone them monday and cancel my account ****.
#16
Can they just take money from your account without authorization ?
#17
junkenstein73
Can they just take money from your account without authorization ?



If you agreed to their Tc and Cs when you signed up then you have authorised them. They can change them whenever they feel like as long as they inform you via email or post.

Edited By: Babbler on Dec 20, 2010 19:18
#18
When i logged in it says this account is already closed ??

What a bunch of jokers
#19
MinstrelMan
Babbler
Exactly. The idiots are going to lose trade due to this. Why charge a fee when someone has credit in account. This will backfire on them.


imagine all those who dont have access to email accounts they signed upto? I think they'll make a tidy sum to be honest.


But surely this just alerts people to check for money in their account then withdraw it? They'd have been better off just keeping the money as people will have forgotten they've got money in there, plus forgotten their login details etc.
banned#20
MinstrelMan

imagine all those who dont have access to email accounts they signed upto? I think they'll make a tidy sum to be honest.


I figure they'll have to chase them through the courts or threaten bailiffs and they'll probably wait a year so 12 x 5 ....

Edited By: lumoruk on Dec 20, 2010 19:27
#21
lumoruk
MinstrelMan
imagine all those who dont have access to email accounts they signed upto? I think they'll make a tidy sum to be honest.
I figure they'll have to chase them through the courts or threaten bailiffs and they'll probably wait a year so 12 x 5 ....

well it only applies on accounts that are in credit, so they'll take that off you then you are ineligable for the "fine"
#22
I only have £1.36 in mine and its saying min bet has to be £2 !
#23
Annoying and stupid (just like a bank).

I logged-on years ago and don't have my "username" (why don't websites use email address????).

The call centre is swamped (10mins on hold so far): it'll cost them a lot just to process all these queries and for what? To lose customers and goodwill (studies show negative advocacy is c ten times more prevalent than positive advocacy). The cost of dormant accounts on a website is pennies per year...
1 Like #24
beth3735
I only have £1.36 in mine and its saying min bet has to be £2 !

You can lay a £2 bet at odds under 1.65. But it would appear just logging in protects you for another 13 months.

You could always withdraw it ;)
1 Like #25
beth3735
I only have £1.36 in mine and its saying min bet has to be £2 !


Advice taken from another forum but...


say you want to back at 5.2 for 1.36
back @ 999 for 2 (this won't get taken)
change the value from 2 to 3.36 (after it has processed)
you now have 2 bets 2 @ 999 and 1.23 @ 999
change the odds from 999 to 5.2 and delete the £2 bet

You now have a £1.23 bet @ 5.2 odds

Or explained in another way...

" It,s very easy to do - just put 999 or 100 in odds square and then £2 in bet square,it will be unmatched and a warning will come up saying you are betting odds of 100.
Click on submit then on Yes and then continue.Now enter amount you want to bet onto the origional £2(ie. if you want to bet £1.50 make the bet £3.50). Click Submit then Continue,you should now have 2 unmatched bets displayed. Click on X next to the £2 bet and then modify the odds of your £1.50 bet in the current back odds.Now lower the odds for the bet to whatever it is given.Click submit the continue and whalla your £1.50 bet is matched.
Hope this helps."
#26
Thanks op i was thinking the email was a scam got one today,
#27
Got an email today too, checked my account and had £5.

So I thought what the hell placed it on Man City to bear Everton 2-1.

£49 back if it happens so a nice little sum if it happens for something I didn't even know I had, Everton are 0-1 up at the moment and I fancy City to bag a couple of goals to be honest!!!

C'mon City (I AM NOT A CITY FAN)

Everton now 2 up!!

Lost my bet in 19 minutes!!!! (Just proves why I don't gamble!!! Only signed up for Quidco in the first instance!!)

Edited By: adamipswich on Dec 20, 2010 20:21: Lost my bet already!!
#28
it wont work for me :( Thank you both for trying.

Is the self-exclusion for 6 months a complete closure and would it avoid these fees? I cannot see an option to close whole account down!

What a crappy change of T&C!
#29
beth3735
it wont work for me :( Thank you both for trying.Is the self-exclusion for 6 months a complete closure and would it avoid these fees? I cannot see an option to close whole account down!What a crappy change of T&C!

By logging on you are already safe. No need to close account if no funds - they will only take from balance. Sounds like you might as well withdraw.

The lay advice will work ie Everton will be odds on, lay £2 and if Everton don't win you will win £2 for your stake (roughly 50p??? complete guess). The other method does work, but you need to have the additional funds to bet, ie if you had £3.50, you could make a bet by asking for an unrealistic price for £2, then change it to £3.50, then delete the £2 bet, then change the odds back to current market odds to get it matched. this is no good if you only have less than £2 in your account

Edited By: Johnboy_1975 on Dec 20, 2010 21:27
#30
Johnboy_1975
beth3735
it wont work for me :( Thank you both for trying.Is the self-exclusion for 6 months a complete closure and would it avoid these fees? I cannot see an option to close whole account down!What a crappy change of T&C!


By logging on you are already safe. No need to close account if no funds - they will only take from balance. Sounds like you might as well withdraw.

The lay advice will work ie Everton will be odds on, lay £2 and if Everton don't win you will win £2 for your stake (roughly 50p??? complete guess). The other method does work, but you need to have the additional funds to bet, ie if you had £3.50, you could make a bet by asking for an unrealistic price for £2, then change it to £3.50, then delete the £2 bet, then change the odds back to current market odds to get it matched. this is no good if you only have less than £2 in your account


Yes - but will you remember to log in every 13 months? If you dont use it? Next time they probably wont warn you as you should now know... its in a years time when they will cash in on all the people who forget then.
1 Like #31
Yeah just got the email. I have 18p in the account and a dead card attached to it so they can fine me 18p if they so desire
#32
Surely they just fine from the credit that you're not using anyway? They don't actually start taking your money from the bank do they???
#33
Just by logging on you omit yourself from the fee. And the help desk has said they will warn u each time u are about to become 'inactive'.

T's and c's also state that once your account is zero the charge will stop.

People should read the terms before getting hysterical.
#34
Just had the same e.mail, cheeky robbing ** I'm out of there.




Edited By: juliet_bravo on Dec 20, 2010 23:18: .
#35
Thanks for the warning, I opened an account to take advantage of a cashback offer, but just withdrew my £25 to my bank account.
Pretty stupid if you ask me, I would probably have taken a punt sometime with the funds but definitely won't now.
#36
I've had the same email, £1.36 in my account

How do I close the account??
#37
Dear X,

Thank you for your e-mail. As requested, your account has now been closed. I have forwarded a request to our Payments Team to have your account balance returned to you.

Please do let me know your reasons for wishing to close your account and if they are due in any way to a negative experience that you have had with Betfair. If you are dissatisfied with the service that you have received and would like to discuss this further, please contact us.

I wish to make you aware of the option to 'self exclude' yourself from Betfair, this can be set at your request for a period of six months or permanently during which time you will be unable to access your Betfair account. Please let us know if you would like us to set this on your behalf.

For a very small number of people, gambling can become a problem and organisations such as GamCare (www.gamcare.org.uk) can provide valuable assistance if you would like to discuss any concerns that you have. Naturally this is dealt with in the strictest confidence.

We would greatly appreciate it if you are able to find the time to let us know your reasons for closing your account with us, in order that we can continue to find ways of improving our service in the future.

Kind regards,

Michael Clarke

Betfair Helpdesk

--------------------------------------

Bye Bye Betfair :D
#38
Got the same email but logged in and I don't have any credit in my account. Have asked for it to be closed!
#39
souljacker
I've had the same email, £1.36 in my account

How do I close the account??


How do I close my Betfair account?


If you wish to close your account you simply need to contact us via telephone or by the registered email address on your Betfair account requesting the account to be closed. We will then process the closure and confirm this to you.


Email address [email protected]
#40
Good info OP for those that never use their account.

Can't say I blame Betfair for taking this action though.

Edited By: greg_68 on Dec 21, 2010 08:53

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