I placed a bet with Bet365 earlier on Liverpool to win 2-0 but on checking my history noted that it was recorded as a loss.
I queried this and was subsequently paid out. I complained and was offered a £5 free bet which I refused as I felt this was an unacceptable error and would rather bet with someone else. A manager came on and assured me this type of error was very rare and offered to credit my account with £10.
I have only just started internet betting and would like to know if this type of error is indeed rare.
What errors have others experienced and with what firm?